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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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The room was spacious and very clean. Very nicely decorated. Can eat and play at the casino without leaving the building. Can watch the horses from the window. Pretty close to downtown.
Business response:
Thank you for rating your recent stay at Derby City Gaming Hotel. We are glad to learn that you enjoyed your stay, and we were able to deliver a great stay experience for you. We look forward to the opportunity to host you again in future.
Would recommend you NOT get a room on the second floor - or you're loudly sharing it with the live band (1st night) and DJ (second night)
Business response:
Thank you for sharing your feedback regarding your recent stay at Derby City Gaming Hotel. Please allow me to offer our sincerest apologies for failing to exceed your expectations. We hope to get another opportunity to serve you and deliver an exceptional stay experience.
Business response:
Dear Dan. Thank you very much for the ratings, we value all of our guests feedback and we are pleased to hear that you had an exceptional stay experience! Hope to host you again in the near future!
Business response:
Dear Paul. Thank you for taking the time to share your feedback with us. We are pleased to learn that you had an excellent stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future.
Beautiful property lots of history
Business response:
Dear Brandon. We sincerely appreciate and value your feedback as a valued guest of Derby City Gaming Hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Very good ..
Business response:
Dear Kendarlyz. We sincerely appreciate and value your feedback as a valued Derby City Gaming Hotel guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
It was very clean
Business response:
Thank you for rating your recent stay at Derby City Gaming Hotel. We value your feedback and look forward to hosting you again in near future.
Casino
Business response:
Thank you for your valuable feedback, Annette. We are delighted to hear that your stay with us at Derby City Gaming Hotel was excellent. We look forward to hosting you again when travels bring you back to Louisville, KY.
Business response:
Hello Edward. Thank you for choosing Derby City Gaming Hotel for your recent stay in April. We are glad to learn that we exceeded your expectations. We genuinely appreciate your business and look forward to hosting you in near future.
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,976 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.