This profile has been claimed by the business owner or representative.
Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice place Had good time. Place and accommodation was great. Only thing i would say was a issue was parking. Was Saturday night so probably extra busy. We left for a short bit and when we came back had to park in Indiana. Maybe not that far, but when your 61 it seems further. Told security guard to keep a eye on our money we left a casino.
Business response:
We thank you for your review and invite you back the next time you are in the area
the room was very large and the design was creative. Everything was new and clean. The only small issue was the temperate was difficult to control in the room and the bed sheets were kind of thin
Business response:
Thank you for the 5 * review! We appreciate your business and look forward to seeing you again
It’s unusual anymore to have a clean and quality stay at hotels these days. This experience was above and beyond what’s expected in hotel hospitality and cleanliness. The restaurant inside the hotel was top notch. Will definitely be back and will spread the word.
Business response:
Thank you for the 5 * review! We appreciate you noticing our cleanliness and service we strive to provide for each one of our guest.
Mini road trip First time there everything was excellent
Business response:
Thank you for the perfect 10!
Poor service We asked for a rollaway bed and the front desk clerk said she’d see. We waited over 30 minutes and finally had to call only to find out they didn’t offer them. When we asked why no one let us know she said she got busy
Business response:
We truly apologize for this unfortunate event as our main goal and focus is 100% guest satisfaction. Please give us another try when you are in the area.
Business response:
Thank you for the 5 * review
We were in room 407 and it sounded like were on a loud airplane all night. No idea what the noise was but it was super loud and made it hard to sleep. The place was very clean which was a plus.
Business response:
We apologize for the noise; did you call the front desk to advise of the issue during your stay so we could have corrected as I am not seeing any notations in our logs. We truly hope this doesn't detour you from staying with us in the future.
Great place to stay at. Rooms were clean hotel smelled nice absolutely no complaints. Would definitely come back again!
Business response:
We thank you so much for your the 5 * review. Looking forward to your return
The Hotel is less than 6 months old and is set up for comfort. The bed was the most comfortable bed I've ever slept on. The rest of the room was set up smartly for eating and or relaxing. Side tables by the chairs that were actually convenient for eating. The bathroom was immaculate and the shower was awesome.
Business response:
Peter- We thank you for your kind words and look forward to seeing you again in the future.
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.6 star rating with 5,236 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It will close at 6:00 p.m.