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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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The rooms are beautifully decorated and comfortable. You must call to have room cleaned or replenished if u stay more than one night. We stayed 3 nights.There is a casino on 1st level. 2 restaurants, 1 is a steakhouse $$$$, the other offers small menu with counter ordering, still good enough $$.
Business response:
Dear Jeri. Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you back fo... read more
Was my first time staying with you, and it was amazing all staff were polite and friendly… I’ll be back definitely
Business response:
Dear Jorge. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our accommodations to your liking. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure of... read more
Business response:
Dear Lindsey. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We hope t... read more
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Business response:
Dear Bobby. Thank you so much for taking the time to provide your valuable feedback! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodation and friendly staff mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anyth... read more
Good size rooms and comfy bed. Loved the design choices
Business response:
Dear Laura. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodation and friendly staff mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's any... read more
First class Fist class smells good and clean and modern and cozy and right on theme for the horse races
Business response:
Dear Robert. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our accommodations to your liking. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure o... read more
Hotel rooms were spacious and clean. Wish there would have been a microwave.
Business response:
Dear Donna. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We hope to ... read more
Clean and very spacious rooms. Excellent service upon arrival.
Business response:
Dear Jose. Thank you so much for taking the time to review your recent stay! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodation and friendly staff mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anything more... read more
All things were great!
Business response:
Dear Edward. Thank you so much for taking the time to review your recent stay! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodation and friendly staff mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anything mo... read more
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,974 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.