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Derby City Gaming and Hotel

4.3

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Location details

4520 Poplar Level Rd, Louisville, KY, 40213, United States

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4.36,973 reviews
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Christophre 
a year ago

Business response:

Dear Christophre. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We ho... read more

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Nancy 
a year ago

Very clean and comfortable. Would stay here again 

Business response:

Dear Nancy. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We hope to ... read more

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Marla 
a year ago

The rooms were very spacious and clean. Ot was a wonderful room!! 

Business response:

Dear Marla. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our accommodations to your liking. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure of... read more

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Lisa 
a year ago

Business response:

Dear Lisa. We are thrilled to hear that you had an excellent stay with us at Derby City Gaming Hotel. We hope to have the pleasure of welcoming you back for another comfortable stay soon. 

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Vita 
a year ago

House keeping is absolutely wonderful. The rooms smell nice and are very clean. Front desk staff was super friendly and pleasant. 

Business response:

Dear Vita. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodation and friendly staff mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anyt... read more

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Lori 
a year ago

Nice, clean, modern 

Business response:

Dear Lori. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. Your kind words about our accommodations, service, and facilities mean a lot to us. It was truly a pleasure to host you, and we are delighted that you enjoyed every aspect of your stay. We look forward to welcoming you back for anoth... read more

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Robbie 
a year ago

Business response:

Dear Robbie. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. Your kind words about our accommodations, service, and facilities mean a lot to us. It was truly a pleasure to host you, and we are delighted that you enjoyed every aspect of your stay. We look forward to welcoming you back for ano... read more

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Kellie 
a year ago

New smell clean all over 

Business response:

Dear Kellie. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We hope to... read more

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Chris 
a year ago

Business response:

Dear Chris. Thank you for taking the time to rate your recent stay at Derby City Gaming & Hotel. We value your feedback and look forward to hosting you in near future. 

Frequently asked questions about Derby City Gaming and Hotel

How is Derby City Gaming and Hotel rated?

Derby City Gaming and Hotel has a 4.3 star rating with 6,973 reviews. 

When is Derby City Gaming and Hotel open?

Derby City Gaming and Hotel is open now. It is open 24/7.