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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly service. Delivery person was courteous, kind and offered as much help as we needed to install our area rug
Business response:
LJ - We are so glad you are pleased with your new area rug. Thank you! Christy D - Client Service
DeSitter replaced a kitchen floor in a 3-flat for me. I wanted to reduce sound in the unit below (impact noise, squeaking). They recommended screwing down the subfloor to eliminate squeaking, and a neoprene layer under the new floating floor. I'm very happy with how it turned out, big difference.
Business response:
Steve - We are so glad we were able to help you reduce the noise and find a floor for your kitchen! We are so happy YOU are happy. Thank you! Christy D - Client Services
Best in class service! Paul is the most delightful person to work with. Knowledgeable, dependable with great follow up! I always recommend DeSitter when working with my Real Estate clients in need.
Business response:
Troy - We are so glad you are happy with our products and our services. Paul is an excellent salesman who always does his best to ensure his customers are satisfied. Thank you! Christy D - Customer Services
DeSitter is best in class. First rate customer service, quality products, competitive prices and their sales people are more than patient helping look through selections and make decisions. They aren't pushy, are extremely knowledgeable, and are dependable with follow-up questions. I'd recommend DeSitter to the most scrupulous shopper. Five stars all the way.
Business response:
Jenny - We are so glad we were able to provide you with top notch service. DeSitter makes sure all their customers get exactly what they need and want at the best price possible. Thank you! Christy D - Client Services
The sales person was knowledgable and helpful. The installation crew was awesome. Everything was cleaned and put back where it was. Highly recommended for any flooring need
Business response:
Gene - We are so glad we were able to help you find the floor you wanted and needed. Thank you! Christy D - Client Services
The selection was very good. The sales agent was knowledgeable and helpful. However, it took too long to receive the material (Vinyl plank flooring).
Business response:
Modupe - We are so glad we were able to help you find the flooring you were looking for. We do realize there is sometimes a delay in receiving the material, while we would love to have everything in stock, sometimes we are at the mercy of the mills and their production schedule. We always do our very best to get the material as quickly as possible. Thank you! Christy D - Client Services
DeSitter has been the "go to" place for our family for decades. Quality, price and SERVICE...nothing beats DeSitter!
Business response:
Monica - We are so proud and honored to have been serving your family for decades. Thank you! Christy D - Client Services
We started with DeSitter as new homeowners in Lombard, but felt we should get a few more opinions as we are new to the whole “stair runner world.” What a mistake. Other stores were not very helpful or knowledgeable, said any carpet can be made into a stair runner. Seriously!?? We never even got a quote from anywhere else, I don’t even care if I could have saved some real money, DeSitter stood so far out ahead in knowledge, guidance, and customer service (THANKS PAUL) we came back to them. NO Pressure sales, (THANKS PAUL!), ... read more
Business response:
AJ - What a wonderful review! Paul is amazing and the whole DeSitter Team works hard to always educate customers so they get not just what they want but what they need. The icing on the cake the fact that your dog is no longer tumbling down the slippery hardwood! Thank you! Christy D - Client Services
This is our first time using DeSitter Flooring and it was a very satisfactory experience. Great Customer Service and the 5-man work crew did a fabulous job. Very professional!
Business response:
Warren - We are so glad you had a positive experience with DeSitter Flooring. Thank you! Christy D - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is open now. It will close at 5:00 p.m.