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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have had two great experiences with Karen at the La Grange location. She is always very knowledgable and has had the perfect solution for our needs. The first purchase was for carpet for the entire basement of our home. The installer was great and it was done quickly. Our second purchase was for an area rug in our dining room. The turnaround time was fast and the team who delivered were very helpful and friendly. We will always come to Desitter and Karen. You make our house a home. Thank you!
Business response:
Kim - We love to hear we have made your house a home! Karen is an amazing source of information and our installers are top notch. We look forward to working with you for your all your future flooring needs. Thank you! Christy D - Client Services
Excellent service and terrific selection of carpeting. Terri Maliska was very helpful and generous with her time and came to our house twice to assist in the selection process. The installers were very professional and did a great job. Our daughter and son-in-law used your service and recommended you. We could not be more pleased.
Business response:
Denise - We love when our customers are recommended from other friends and family. Terry is amazing and always goes above and beyond to make sure her customer's get what they need and want. We are so glad you are pleased! Thank you - Christy D - Client Services
Hana--the salesperson was very helpful and pleasant to work with. Alicia-- the installation scheduler-- was accommodating and responsive to queries. The two men who did the actual installation were professional, careful with my furnishings and efficient. I would recommend the DeSitter experience highly to others.
Business response:
Anne - We are so glad to hear you had such a positive and pleasant experience with DeSitter Flooring. Thank you! Christy D - Client Services
We are very happy overall with the final result! The Coretec Plus HD plank flooring looks fabulous in our home's addition, along with the new baseboards we had installed. We had a somewhat complicated job with several layers of old fooring/underlayment, but Allan and Anthony worked with us closely--including house calls--to get the quote and job specifications outlined. Our lead installer, Alejandro, worked for three days, and left us with a completely transformed living space. The only significant negative worth noting is ... read more
Business response:
Joel - We are so glad we were able to help you transform your living space. Installation can often be a challenge, but once completed there is nothing else like it. Thank you for your feed back regarding the ducts as it helps us learn and grow. Thank you!!! Christy D - Client Services
Good overall...nice showroom, location, display, selections..Karen is excellent...some initial confusion on on installation at site day of....
Business response:
John - We are sorry to hear there was some confusion but glad it all worked out in the end! We hope you enjoy your new flooring for many years to come. Thank you! Christy D - Client Services
Excellent professional service at competitive price.
Business response:
Ugo - We are so glad you had a FIVE STAR experience with DeSitter Flooring. Thank you! Christy D - Client Services
All DeSitter personnel went above and beyond in their effort to satisfy me after the product I insisted upon to match previous installations by another flooring company, that DeSitter did not normally handle, was provided by the manufacturer but did not meet quality specifications. This occurred over a five month period wherein five lots of material were rejected. Throughout this period DeSitter personnel at all levels up to top management became involved to make certain I was satisfied which I ended up being in the end when... read more
Business response:
Darlene - We are so glad we were able to help you, finally, get the flooring you wanted. Everyone at DeSitter Flooring takes personal pride in our work and our customers. Thank you so much for your recommendation, it was a pleasure helping you and getting to the end result. Thank you! Christy D - Client Services
installers were on time and suggested installation details that enhanced to installation. were finished quickly. carpet has just enough padding and looks very good thanks
Business response:
Patricia - We are so glad to hear of your positive experience with DeSitter. Our installers are very skilled at what they do and always do their best to provide the best possible end result. Thank you! Christy D - Client Services
We had new carpet installed and are just so completely satisfied. It was really refreshing to work with DeSitter Flooring. Tim was extremely helpful in helping us pick out the right carpet for our needs and budget. The installers were also terrific! They were wonderfully knowledgeable and professional. Everything looks great!! I would definitely recommend Tim O’Brien with DeSitter Flooring in Glen Ellyn!
Business response:
Mike and Stella - We are so glad to know you are completely satisfied with your new carpet and the DeSitter experience. Tim is an amazing sales person who always makes sure his customers not only get what they want but what they need. Our installers are top notch and work hard to make sure your installation goes off without a hitch. Thank you! Christy D - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is open now. It will close at 5:00 p.m.