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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had new carpeting installed in our basement and a patch done on some existing carpeting. Both turned out to our complete satisfaction and the patch even exceeded the very best we'd expected beforehand. Great work all the way around (which we find to be typical of DeSitter)!
Business response:
Greg - At DeSitter, we have many quality products for your new installations but we also handle some repairs. We are happy to know we were able to provide both services to you and thank you for your loyalty as a customer! Katie B. - Client Services
We were very happy with the support received on the product options and carpet selection. The product quality was very strong. The one disappointment we had was that our delivery time was missed. We appreciated the efforts the company made to ultimately install our carpet.
Business response:
Gary - Flooring is what we do and we make sure to provide our customers all the knowledge that they need in order to select the best flooring for their project. I am sorry to hear about the mix-up with your delivery time but am happy we were able to remedy the problem. Katie B. - Client Services
Joanne helped me pick out new carpet that met my needs and fit within my budget.
Business response:
Katy - Joanne and the rest of our sales team at both locations are very knowledgeable and are very capable of assisting our customers in picking out the perfect products for their projects. We have a wide range of products that will different budgets and are happy that we found something for yours! Katie B. - Client Services
The installers did a perfect job.
Business response:
Robert - While many people can sell quality products, it is also very important to have talented and experienced installers to complete the installation. Without quality installation, the products may not look as beautiful as they could. We are thankful you allowed us to service your home! Katie B. - Client Services
The installers were friendly and did a nice job. We are happy with the final product.
Business response:
Jenny - So good to know! Hearing that our customers are not only satisfied but genuinely happy with the results is what makes our job worth it! Katie B. - Client Services
Excellent service from Jessica Knodle in Glen Ellyn. Materials were as expected and all pricing and delivery timelines were accurate from the get go. Greatly appreciate Jessica's eye for design recommendations and professionalism. She's awesome! Thanks.
Business response:
Kalli - Jessica is one of our tile specialists and truly does have an eye for design! She has been a great addition to our already very talented staff at our Glen Ellyn showroom. We are thrilled to hear that she provided such great service to you! Katie B. - Client Services
Love this place!
Business response:
Sue - We are so grateful for customers such as yourself that take the time to let us know we are doing a good job! Katie B. - Client Services
Worked with Tim on our floor selection. He steered us right on what to order (carpet) for our basement. Installers worked long and hard to finish in one day. We are very satisfied, and would recommend DeSitter to anyone looking for flooring.
Business response:
Gerry - Thank you for allowing us to service your home and for your recommendations! We greatly appreciate it and hope you enjoy your flooring! Katie B. - Client Services
Extremely satisfied from start to finish. Sales, selection, and instillation. Great Service!
Business response:
Robin - We are so happy to hear! We feel that the process of buying flooring should be a smooth and simple one for our customers! Katie B. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.