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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Paul Massey went above & beyond to help with the carpeting project -- all of the 1st floor, then another great effort to get the 2nd floor carpet selected and installed. Thanks, DeSitter, from a satisfied customer.
Business response:
Don - It's always wonderful news to hear that because our sales associates provide such great service, customers choose us for additional projects! Thank you! Katie B. - Client Services
Very professional and helpful. My decorator recommended them. I was thrilled with the product, the padding they selected and the installers. They also custom made an entry way covering to protect the carpeting which turned out perfectly.
Business response:
Ivy - Our staff members understand that there is so much involved with selecting and purchasing new flooring, which is why we always work hard to be sure the customer has all the information they need to make the best decision on the perfect product for their home. Many people do not realize that we have the ability to custom fabricate area rugs but that's one of our special services! Katie B. - Client Services
Complete satisfaction from start to finish. I would recommend De Sitter to anyone who needs flooring.
Business response:
Mary - At DeSitter, we feel that the best compliment you can receive is a referral! We appreciate your business and look forward to working with you and any of your friends or family members in the future. Katie B. - Client Services
great crew installing - FAST and clean.
Business response:
Lee - After going through the process of purchasing flooring, we know many people are anxious to have it installed, which is why we try very hard to offer quick installation times. Our crews are very professional, clean and experts at what they do! Katie B. - Client Services
The carpet looks great and installed when I wanted it. I may have to get a different vacuum cleaner (Dyson) because the carpet is so plush.
Business response:
Tim - At DeSitter, we know that new flooring is an investment for your home and we make sure our customers are given information on how to care for and maintain it to prolong its life and beauty. We are truly happy you like your new flooring! Katie B. - Client Services
We chose DeSitter to assist us in selecting and installing a hardwood floor in our master bedroom. Our experience from our consultant, Hana to the team lead on the installation , Jonny was excellent. We will definitely be back for our next flooring project.
Business response:
Larry - Each and every one of our staff members, such as Johnny and Hana, dedicates their hard work and effort to ensuring that a customer is well taken care of. It is because of this overall team effort that we area able to provide such a smooth process from initial contact to end result with your install. Thank you! Katie B. - Client Services
Carpet was installed quickly and done well!!
Business response:
Martha - At DeSitter, we always try to get our customers installations scheduled and completed quickly but there are times that this may be more difficult during the busier seasons when the schedule fills up quickly. We are happy that yours was done quickly and that you are happy with the result! Katie B. - Client Services
A customer can tell a lot about a company by how its people respond to requests for minor adjustments or small revisions. Our flooring job required a few finishing touches which were taken care of within days of the project completion. From asking for an initial estimate to working with the sales staff to arranging the delivery of materials to having the work done, each person at DeSitters offered prompt, efficient, considerate and professional behavior. There is a reason for dealing with this kind of company as opposed to... read more
Business response:
Patsy - Thank you so much for such wonderful words! While we always push forth our best effort to guarantee the complete satisfaction of our customers, it always gives us a pleasant feeling when our customers reach out to let us know we are doing a good job! Thank you again and we look forward to working with you in the future. Katie B. - Client Services
On time installation. Installers were very respectful. All in all a good purchase experience.
Business response:
Patricia - Our installation teams are simply some of the best flooring crews available. They are courteous, respectful, hard working and extremely skilled at their work. We are thankful they met your expectations! Katie B. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.