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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terri was the salesperson who helped me. She was great! She came out to my house right away and things were picked out and ordered. There was a delay in the order, but Terri called me right away and let me know what my options were. I didn't change a thing and now my runner is installed. I am very happy with it. I would highly recommend Terri to work with.
Business response:
Sue - There are times that delays or issues arise that are out of our hands but the staff at DeSitter, just as Terry did, work very hard to keep you informed and speed up the process as quickly as we can. Thank you for your patience! Katie B. - Client Services
The guys came on time, were kind, did a great job and cleaned up.
Business response:
Sue - Excellent news! DeSitter's installation teams are some of the very best and we are thrilled (but not surprised) that they came through for you and provided excellent and quality service! Katie B. - Client Services
Karen was a wealth of knowledge and her color suggestions were exactly what I needed to take the plunge into a lush Karastan carpet for our new home. The installers were professional, and meticulous. Love my new carpeting!!!
Business response:
Trish - How exciting to hear! Karen and our entire sales staff are truly wonderful resources for helping clients decide what products will work best for them and we are thrilled to know that you were fully satisfied with your entire experience at DeSitter. Katie B. - Client Services
Alen was great to work with. Very responsive - especially during a busy holiday weekend! Would definitely use DeSitter again for any carpet needs.
Business response:
Kristin - Not only do we enjoy working with each of customers, we especially love it when they decide to return for additional projects in the future! We are so happy Allan provided the wonderful service that he is known for. Katie B. - Client Services
The selection and buying process was so easy! Joann listened to what we were looking for and made great recommendations. She went even further when we found a carpet that we didn't see on the showroom floor and she ordered it for us. She thought of every detail and her recommendations were invaluable. The installation went perfectly and without any problems. The installers were courteous and very hard working. We are so happy with the finished product. If you are looking for hardwood flooring and carpet, this should b... read more
Business response:
Kathy - Thank you for such kind words and your recommendation to DeSitter! We appreciate each and every one of our customers and welcome new projects every day! Joanne and our sales team are very knowledgeable on our products and will always do their best to find what is perfect for their clients as we want you to be happy with the products and the installations! Katie B. - Client Services
Our new kitchen flooring is really great. It is everything we exp cited and more. The installers were very professional and did a great job. We even had a supervisor come past and make sure everything was going well. The installers cleaned up after they were finished and made sure we were satisfied with the flooring our salesman Paul Masey was great and went above and beyond our expectations Thanks so much from a satisfied couple that have just moved into the neighborhood
Business response:
Gary & Brenda - Welcome to the neighborhood! Our professional installation teams are composed of some extraordinarily talented individuals and we are thrilled that we have another satisfied customer due to their work as well! Paul and the rest of our sales staff put so much effort into making sure our customers are satisfied and we are happy that you have acknowledged that effort as it is always a nice feeling to hear of a job well done! Katie B. - Client Services
My new DeSitter carpet is amazing! It matches the look and feel of the room perfectly, and is a very comfortable carpet to walk on. I like how the carpet is also durable and stain resistant. The installation crew was very professional and friendly, and they took good care of my furniture when they moved it out and back in. The carpeting is very well installed, and I was very pleased with the customer service from Hana as we purchased the carpet. Thanks!
Business response:
Andrew - All great things to hear! At DeSitter, we want our customers to know that each and every job is important to us and that we will put in all of our effort to help them choose the right products for their homes. We are happy to have done just that for you and your family! Katie B. - Client Services
You have always done a superb job.
Business response:
Kent - Thank you very much! At DeSitter, our core value is to build relationships for generations by enhancing people's lives where they live, work and play. We are able to achieve this time and time again because of our amazing customers and we thank you for your continued loyalty. Katie B. - Client Services
I had a very good experience at the LaGrange store. Tim helped with the selection and the installers did everything professionally ,including reconnecting the TV.
Business response:
Virginia - So wonderful to hear! Tim, along with our other sales associates, are always very eager to offer their professional opinions and share their knowledge with their customers about our products and services. Thank you for choosing us! Katie B. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open on Monday at 9:30 a.m.