This profile has been claimed by the business owner or representative.
DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Exemplary. Planned skillfully with ourselves and our realtor, executed to perfection. Came back promptly, to tidy up one small detail.
Business response:
Brian - At DeSitter, we want our customers to be fully satisfied with the look of their new flooring and also with their overall experience. Our staff members work closely with our clients to be sure the process is smooth and we are here to answer questions and make sure the job is completed to your satisfaction. Katie B. - Client Services
What a great experience from beginning to end! I love my new area rugs and the service was fantastic. When there was a mixup with delivered, Tim made it right immediately. I will be bringing my clients to DeSitter in the future.
Business response:
Terri - We are always looking to build more business relationships with designers and are excited that you would like to as well! While we try our best to make sure everything we do is exactly as it should be, there are some times that a mistake occurs but you can be assured that we will always do what is needed to remedy it. Katie B. - Client Services
From the beginning with Joann everything has been smooth. Workers showed up on time and did a great job.
Business response:
Bob - At DeSitter, we rely on an overall team effort to be sure to provide the best service possible to each of our clients. We are so happy to hear that Joanne and our installers did just that! Katie B. - Client Services
My order was shipped and installed in less than 3 weeks. Installation team was professional and courteous. Karen was very patient and helpful with my selection process!
Business response:
Donna - We are so very happy to hear that Karen was able to help complete your project in such a short amount of time and that you are fully satisfied with your experience! We hope to work with you again. Katie B. - Client Services
Great sales and post sales experience
Business response:
Sonia - At DeSitter, we know that a customer's experience doesn't simply end after their installation is complete; it goes further than that! This is why we make sure to follow up on each installation to be sure our customer is fully satisfied with the end result and to get any feedback that may help us make our business practices even better! Katie B. - Client Services
Nice show room, tons of choice, and quick installation.
Business response:
Joanna - We always tell our customers that a trip to one of our showrooms is definitely worth it as it gives our customers the opportunity to see all of the beautiful products that we carry and take home samples! Thank you for visiting and for your business. Katie B. - Client Services
We always turn to Desitters when we have a flooring job. This is the third condo we have had them carpet for are rental unit. Always reasonable priced. And Paul is great to work with. Thank You again for a great job. Totally loved the installers.
Business response:
Cathy - Thank you for making DeSitter your go to company for your flooring needs, we appreciate your loyalty! Paul is a great resource when needing to explore flooring options for your home and we are happy that you received such satisfactory service from him and our installers! Katie B. - Client Services
Terry Maliska, at DeSitter in LaGrange helped me find what I was looking for in wall to wall carpeting. The carpeting was recently installed and I am very happy with the work the men did. I have used DeSitter in the past and have always been happy with the carpeting.
Business response:
Joan - We are happy to hear that Terry provided such great service to you! Thank you for choosing DeSitter once again and we hope we will be your choice for future projects as well! Katie B. - Client Services
I just installed new carpet in a rental property. I had one week between Tennants. DeSitter was amazing...quickly came out and measured for a fair quote and installed within the week.
Business response:
Vicky - While we cannot always guarantee such a quick turnaround time for installation, we always try our best to accommodate our customer's schedules and get the jobs completed as quickly as possible! We are very happy to hear it worked out so well for you! Katie B. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.