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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The selection was very good. The sales agent was knowledgeable and helpful. However, it took too long to receive the material (Vinyl plank flooring).
Business response:
Modupe - We are so glad we were able to help you find the flooring you were looking for. We do realize there is sometimes a delay in receiving the material, while we would love to have everything in stock, sometimes we are at the mercy of the mills and their production schedule. We always do our very best to get the material as quickly as possible. Thank you! Christy D - Client Services
DeSitter has been the "go to" place for our family for decades. Quality, price and SERVICE...nothing beats DeSitter!
Business response:
Monica - We are so proud and honored to have been serving your family for decades. Thank you! Christy D - Client Services
We started with DeSitter as new homeowners in Lombard, but felt we should get a few more opinions as we are new to the whole “stair runner world.” What a mistake. Other stores were not very helpful or knowledgeable, said any carpet can be made into a stair runner. Seriously!?? We never even got a quote from anywhere else, I don’t even care if I could have saved some real money, DeSitter stood so far out ahead in knowledge, guidance, and customer service (THANKS PAUL) we came back to them. NO Pressure sales, (THANKS PAUL!), ... read more
Business response:
AJ - What a wonderful review! Paul is amazing and the whole DeSitter Team works hard to always educate customers so they get not just what they want but what they need. The icing on the cake the fact that your dog is no longer tumbling down the slippery hardwood! Thank you! Christy D - Client Services
This is our first time using DeSitter Flooring and it was a very satisfactory experience. Great Customer Service and the 5-man work crew did a fabulous job. Very professional!
Business response:
Warren - We are so glad you had a positive experience with DeSitter Flooring. Thank you! Christy D - Client Services
Our third time using DeSitter and I wouldn't go anywhere else! Customer service at the store at on-site is second to none. Fabulous experience (yet again)
Business response:
Sydney - Wow we are so happy to hear we have been able to give you a first rate experience three different times. Repeating positive experiences is what we strive for. Thank you! Christy D - Client Services
the delivery and installation staff were prompt, clean, neat and professional. The product looked great
Business response:
Leslie - we are so glad you are happy with your new flooring. Thank you! Christy D - Client Services
This is our second purchase from DeSitter. We worked with Tim both times, and he provided reasonably options for our applications to give us what we wanted while staying within budget. The installers were on time, and did a wonderful job as well. Highly recommend DeSitter!!
Business response:
Sonja - We always love to hear from repeat customers. Tim always makes sure his customer's have a number of options, in their budget, to choose from. Recommendations are the best. Thank you! Christy D - Client Services
DeSitter removed an entire townhome of pet-stained carpet and replaced it within one day. Karen is always so great to work with - it was an efficient and easy process. She kept my budget in mind and got the job done quickly! The team left the townhome clean and spotless when they were finished.
Business response:
Nellie - Karen is really amazing and such an asset to our company. We are so glad we were able to replace your flooring and return your townhouse back into a home, quickly and efficiently! Thank you! Christy D - Client Services
We had old ceramic tile removed in our kitchen and bathroom. New COREtec Tiles installed in both rooms, looks fantastic! Install went as planned over three days, and installers showed up when promised. Second time using De Sitter for flooring and would recommend them for any flooring job.
Business response:
Mike and Marianne - We love to hear from repeat customers especially ones that are so happy with their new flooring. Thank you! Christy D - Client Services
Desitter Flooring has a 4.9 star rating with 1,483 reviews.
Desitter Flooring is closed now. It will open at 9:00 a.m.