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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Installers were very professional and courteous. Did an excellent job. Carpet is an excellent quality. We love the carpet and would definitely recommend DeSitter. Alan Bueke was great to work with.
Business response:
Genia - We are so glad to hear you love your carpet and that you would recommend us to others. Alan is a wonderful sales person and always goes above and beyond to make sure his customer's get not only what they want but what they need. Our installers are very professional and are the ones who really make the whole job come together. Thank you! Christy D - Client Services
The office and installation crew at DeSitter are AMAZING! Scheduling was easy and convenient. The installation crew was friendly and EXTREMELY competent! I LOVE my carpet and they did a wonderful job managing the installation process! My stair case runner had a tricky pattern...they sent out a professional to do a template before installation. The runner was precut and trimmed perfectly and looks soooooo beautiful! Thank you!!
Business response:
Mary - We are so glad to hear you had such an amazing experience and that your runner looks beautiful. That is music to our ears. Our installers are extremely competent and always work very hard to make sure all installs go off without a hitch! Thank you! Christy D - Client Services
Replaced bedroom carpeting with Preverco wood flooring. Job was completed in one day as promised. Crew was professional, courteous and thorough in their work. Very satisfied.
Business response:
We are so glad you are satisfied with your new flooring and that we were able to complete it in once day! Thank you! Christy D - Client Services
The process from estimate through completion was well organized and accurate. We had our first floor wood floors refinished, stained, etc. and some minor repairs made. The work quality was excellent and communications throughout the process were very good. We had gotten estimates from several other independent contractors but they were disorganized and non-specific. With Desitter we knew exactly what would happen and when, and they had a highly competitive price!
Business response:
Linda - We are so glad to hear you are pleased with your new hardwood floors and that we were able to provide you with the kind of service necessary to get a project like this done. We hope you enjoy your new flooring for many years to come. Thank you! Christy D - Client Services.
We have had two great experiences with Karen at the La Grange location. She is always very knowledgable and has had the perfect solution for our needs. The first purchase was for carpet for the entire basement of our home. The installer was great and it was done quickly. Our second purchase was for an area rug in our dining room. The turnaround time was fast and the team who delivered were very helpful and friendly. We will always come to Desitter and Karen. You make our house a home. Thank you!
Business response:
Kim - We love to hear we have made your house a home! Karen is an amazing source of information and our installers are top notch. We look forward to working with you for your all your future flooring needs. Thank you! Christy D - Client Services
Excellent service and terrific selection of carpeting. Terri Maliska was very helpful and generous with her time and came to our house twice to assist in the selection process. The installers were very professional and did a great job. Our daughter and son-in-law used your service and recommended you. We could not be more pleased.
Business response:
Denise - We love when our customers are recommended from other friends and family. Terry is amazing and always goes above and beyond to make sure her customer's get what they need and want. We are so glad you are pleased! Thank you - Christy D - Client Services
Hana--the salesperson was very helpful and pleasant to work with. Alicia-- the installation scheduler-- was accommodating and responsive to queries. The two men who did the actual installation were professional, careful with my furnishings and efficient. I would recommend the DeSitter experience highly to others.
Business response:
Anne - We are so glad to hear you had such a positive and pleasant experience with DeSitter Flooring. Thank you! Christy D - Client Services
We are very happy overall with the final result! The Coretec Plus HD plank flooring looks fabulous in our home's addition, along with the new baseboards we had installed. We had a somewhat complicated job with several layers of old fooring/underlayment, but Allan and Anthony worked with us closely--including house calls--to get the quote and job specifications outlined. Our lead installer, Alejandro, worked for three days, and left us with a completely transformed living space. The only significant negative worth noting is ... read more
Business response:
Joel - We are so glad we were able to help you transform your living space. Installation can often be a challenge, but once completed there is nothing else like it. Thank you for your feed back regarding the ducts as it helps us learn and grow. Thank you!!! Christy D - Client Services
Good overall...nice showroom, location, display, selections..Karen is excellent...some initial confusion on on installation at site day of....
Business response:
John - We are sorry to hear there was some confusion but glad it all worked out in the end! We hope you enjoy your new flooring for many years to come. Thank you! Christy D - Client Services
Desitter Flooring has a 4.9 star rating with 1,483 reviews.
Desitter Flooring is closed now. It will open at 9:00 a.m.