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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,475 reviews
    Select a rating
    Susan H.'s profile image
    8 years ago

    Staff was knowledgeable. Good product selection at reasonable prices. 

    Business response:

    Susan - At DeSitter, we know that each customer has different tastes, needs and a budget. We work hard to be sure that we are able to work with each individual all while providing what works best for them and working with their specifications. Katie R. - Client Services  

    Nancy D.'s profile image
    8 years ago

    Tim was very personable, professional, and prompt. Great to work with. 

    Business response:

    Nancy - Perfect! Tim and the rest of our sales staff specialize in what they do and we love to hear when they exceed the expectations of their clients. Katie R. - Client Services  

    Sue S.'s profile image
    8 years ago

    Carpet looks good 

    Business response:

    Sue - We are glad to hear that you are satisfied with the product you selected and the installation completed by our installers! Enjoy! Katie R. - Client Services  

    Ted R.'s profile image
    8 years ago

    You did as I expected which is why I came to Desirer as a repeat customer. 

    Business response:

    Ted - Our repeat customers span as far back as four generations and we are happy to hear that you are one of them! Thank you for your continued loyalty! Katie R. - Client Services  

    Ula W.'s profile image
    8 years ago

    Jessica is wonderful. She has great ideas and really knows all of the products. She is a pleasure to work with and always responded quickly for all of our questions. The installers were very professional, clean, and pleasant to work with. 

    Business response:

    Ula - Our sales associates, just like Jessica, are often very passionate about what they do. It's more than just a job for them. When our customers are happy with the final result, the sales associates and installers take great pride in that! Katie R. - Client Services  

    Denise & Marty H.'s profile image
    Denise & Marty H. 
    8 years ago

    Very knowledgeable and professional staff. Product line is great. Installers were excellent. Very happy with the results.  

    Business response:

    Denise - Everything that you've mentioned is what we strive to provide the best in! Thank you for recognizing that and we hope you continue to enjoy the results of your new flooring! Katie R. - Client Services  

    Marie C.'s profile image
    8 years ago

    Very nice and professional employees! Terry was very helpful in getting the quality carpet we wanted in our price range. Carpet came in days later and just a couple after that it was installed. Fast and great service. 

    Business response:

    Marie - At DeSitter, we know that our customer's time is very important to them and we try our best to get you samples, measures and your product as quickly as we can. Terry and our other sales associates work hard from the first time they speak to their customers until the job is complete! Katie R. - Client Services  

    Paul M.'s profile image
    8 years ago

    I have to say that DeSitter did an outstanding job. We had carpet installed on our stairs and were unhappy with the color that we choose. No fault of DeSitters. They were so helpful in working with us to get us a new carpet chosen and not charge us full price, so that we weren't paying for it twice. They had the mill send us a cut from the actual carpet we would now be installing and it turned out great. My wife and I are extremely happy with the new carpet and with how DeSitter handled us throughout the process. I would def... read more

    Business response:

    Paul - We know that special situations come up where things need to be handled a little differently and as you described above, that happened to be the case with your order. While we are sometimes not able to modify orders/installs, we always try our best to accommodate our customers as much as we can. Thank you for being patient and for allowing us to provide you the best service we could. We are very happy that you and your wife were satisfied in the end! Katie R. - Client Services  

    Beth S.'s profile image
    8 years ago

    Selecting a new carpet can be a little overwhelming -- choosing the color that you'll like for the lifetime of the carpet, choosing a durable material/pattern/weave, etc. DeSitter helped us through this process by providing samples, making recommendations, and by keeping us informed the entire time. The installation team not only did their job of installing the carpet, but also by taking care of the details - moving furniture back to exactly where I wanted it, rather than just "close enough". They were professional, court... read more

    Business response:

    Beth - We couldn't have explained this any better! This is why we work so hard on each job. We strive to leave our customers feeling exactly the way you did after your experience with us and we are truly thrilled that you were so satisfied. Thank you for such kind words and for your recommendations to others. We hope to work with you and your friends again in the future! Katie R. - Client Services  

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,475 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.