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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,460 reviews
    Select a rating
    Michele S.'s profile image
    8 years ago

    I was very pleased with the help and advice of my DeSitter salesperson Terry Maliska who helped guide me to a perfect decision for my master bedroom carpet. My installation was perfect. The three gentlemen who came for the install were polite, very conscience of my home. I was a bit worried about my baseboards being marred, and there was not one mark left behind. I really appreciate their attention to the small details. I would not hesitate working with Terry and the excellent installation crew in the future. Thank yo... read more

    Business response:

    Michele - The experience that you had is exactly what we hope all of our customers have when working with us at DeSitter. Our staff members are all experts at what they do and this is clearly shown by the service and knowledge that you receive from them. We appreciate your business and look forward to working with you on future projects! Katie R. - Client Services 

    Rosemary g.'s profile image
    8 years ago

    Everyone involved was very accomodating. I have done business with you before and have been very pleased. 

    Business response:

    Rosemary - At DeSitter, we make sure to work as a team and everyone puts forth effort to be sure that all goes well with our sales and installations. Thank you for choosing DeSitter for your flooring needs! Katie R. - Client Services  

    J G.'s profile image
    8 years ago

    Sales associate was great and extremely patient and willing to try just about every carpet sample in store! Wonderful installation team....extremely pleased with results! 

    Business response:

    J. Green - At DeSitter, we never want our customers to feel rushed or overwhelmed with having to make a selection. Our sales associates are patient and allow you to take your time and we are happy to hear it helped make your experience more pleasurable! Katie R. - Client Services  

    Keith D.'s profile image
    8 years ago

    The carpet installation crew arrived on time and completed our carpet install very professionally and expeditiously. Our new carpet looks great! Great job to your install Team! 

    Business response:

    Keith - At DeSitter, we have some of the finest crafstmen in the Chicagoland area that are responsible for our fabricating and installing. We are confident that with their experience and expertise, that their installations are of the highest quality and will be loved by our clients. Katie R. - Client Services  

    Shannon M.'s profile image
    8 years ago

    We love our new hardwood floors. Hana spent a long time helping us decide on the right flooring for our home. She did an awesome job communicating with me times for drop off and install. The drop off and install crew were extremely courteous and professional. Everyone compliments my floors now. Thank you, Desitter! 

    Business response:

    Shannon - Purchasing and installing new flooring is a pretty complex process but our sales staff members, such as Hana, work hard to make it as easy as they can for their clients. Our installation crew is a key factor in this process and that is why we have the best of the best to install in your home! Katie R. - Client Services  

    Mary Anne S.'s profile image
    8 years ago

    Carpet looks great. Executed plan we made and delivery was early in morning. We are happy. 

    Business response:

    Mary Anne- Our staff at DeSitter makes sure to stay true to their word and if we set up a plan with you, we see it through! Thank you for giving us the opportunity to serve your flooring needs! Katie R. - Client Services  

    Shannon L.'s profile image
    8 years ago

    The salesman was very patient and helpful as we made our decision. They were very accommodating to our schedule and able to get the work done on a Saturday of a holiday weekend. The work was well done. 

    Business response:

    Shannon - At DeSitter, we know how busy peoples lives are and we try our best to find ways to accommodate our clients with their shopping and installation needs. We are thrilled to hear all worked out great! Katie R. - Client Services  

    Linda F.'s profile image
    8 years ago

    Consistently friendly and competent customer service. 

    Business response:

    Linda - Thank you! Characteristics that all of as at DeSitter strive for! We treat our customers just like we would our own family! Katie R. - Client Services  

    Mike M.'s profile image
    8 years ago

    The entire process of working with DeSitter was a breeze. Working with Paul at the Glen Ellyn location, we found the perfect carpet for our home. The installation crew was friendly and professional, and they did an outstanding job. I'd highly recommend DeSitter to friends who are looking for new flooring. 

    Business response:

    Mike - At DeSitter, we try to make the process as easy as possible for our customers and we are thrilled that Paul did just that! Our installation crews are comprised of some of the best craftsmen available and their work truly reflects that. Katie R. - Client Services  

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,460 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.