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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The salesman was very patient and helpful as we made our decision. They were very accommodating to our schedule and able to get the work done on a Saturday of a holiday weekend. The work was well done.
Business response:
Shannon - At DeSitter, we know how busy peoples lives are and we try our best to find ways to accommodate our clients with their shopping and installation needs. We are thrilled to hear all worked out great! Katie R. - Client Services
Consistently friendly and competent customer service.
Business response:
Linda - Thank you! Characteristics that all of as at DeSitter strive for! We treat our customers just like we would our own family! Katie R. - Client Services
The entire process of working with DeSitter was a breeze. Working with Paul at the Glen Ellyn location, we found the perfect carpet for our home. The installation crew was friendly and professional, and they did an outstanding job. I'd highly recommend DeSitter to friends who are looking for new flooring.
Business response:
Mike - At DeSitter, we try to make the process as easy as possible for our customers and we are thrilled that Paul did just that! Our installation crews are comprised of some of the best craftsmen available and their work truly reflects that. Katie R. - Client Services
This is the third rug we purchased from De Sitters and we are very happy with all the rugs. The installers were very professional. After removing the old rug and padding, they cleaned the floor and prepared it for the new rug. Wife is very happy with the new rug and besides, it looks great in our bedroom.
Business response:
Bill - We love to know that our customers return for other flooring needs when they arise! Thank you! Our installers are very courteous and respectful of our customers space and work hard to be sure they are happy! Katie R. - Client Services
Had a very pleasant experience with our carpeting needs. The salesman was very helpful understanding our needs and walking us through our options. Installers were courteous and did an excellent job
Business response:
Loreta - At DeSitter, we know that each individual's needs varies and we make sure to work with out client's to be sure we find what is perfect for them and their home. Thank you for letting us help with yours! Katie R. - Client Services
Terry in the Lagrange showroom was very helpful in making our selection and providing samples. She kept in touch during the whole process. The installers were good; we thought they did an excellent job. Unfortunately, Mother Nature flooded our lower level just 48 hrs after installation. I guess we get to see the installers a second time.
Business response:
Debra - We are so sorry to hear that, Mother Nature does not always seem to work in our favor. Terry, along with the rest of our staff, work hard and provide quality service from your very first visit until the end of the project. Katie R. - Client Services
We are returning customers all because of Paul Massey. He is kind, helpful and knowledgeable about his carpet. Our dining room installation went smoothly with attention to care and professionalism with the father and son installers.
Business response:
Barbara - Thank you for choosing DeSitter time and time again! Paul and our other sales associates dedicate themselves to the projects they are working on with their customers in order to have a successfully completed project. Our installation teams really are some of the best and do amazing jobs! Katie R. - Client Services
The installers were on time, courteous and did a great job.
Business response:
George - DeSitter has some of the best craftsmen in the area and the work that they perform is always of quality and beauty! Katie R. - Client Services
DeSitter has always done a great job for me, in all aspects of my carpet needs. I highly recommend them.
Business response:
Howard - We are grateful that you've chosen DeSitter for your flooring needs and look forward to continuing our business relationship with you! Katie R. - Client Services
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.