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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
did ok job
Business response:
Donna - Customer feedback is very important to us at DeSitter as we use all feedback to improve and grow as a company. I would love to be able to speak with you to determine why your experience was only considered an "okay job." If you would be willing to share a bit more information with me, please call 630-633-5407. Thank you! Katie R. - Client Services
Paul Massey was excellent in meeting all my needs. He responded very quickly, provided a great selection of carpet and had it installed that same week. I have been using DeSitter for years and at this point will continue to do so.
Business response:
Howard - Paul, like our other sales associates, know how important good customer service is and try to exceed the expectations of our customers. At DeSitter, we have many different products that appeal to different design tastes and fall in different budgets so that we have something for everyone! Katie R. - Client Services
When the time came for new stairway and hall carpeting, I chose DeSitter; they are local, have given good service in the past and have staff that are helpful. This time my experience was no different - Terry was patient and helpful, installation was set up within my somewhat short time frame and the installers did a great job quickly and efficiently. I will not hesitate to contact them again when new carpeting is needed!
Business response:
Susan - Thank you for continuing to choose DeSitter for your flooring needs, we greatly appreciate your loyalty! Our customers know our name to be associated with quality products and service and that's exactly what we give them! Katie R. - Client Services
Tim and the installation crew did a wonderful job installing over 2300 square feet of carpeting in one day! They were amazing, helpful, and extremely efficient! I can't say enough for what they did for me. My home looks amazing! I heartily recommend them! They have product for every budget and are respectful of the big picture!
Business response:
Sue - At DeSitter, we are very confident in the expertise and ability of our installers and know that they are very capable of completing small and large jobs and will always do quality work, regardless of the size of the installation. We love knowing that because of their hard work and dedication to their job, our customers can fall in love all over again with their home! Katie R. - Client Services
Best and only place to get your carpet. Great price and great service. This is our second time we used them and both times we were totally satisfied. I highly recommend DeSitter.
Business response:
Ronald - It gives us great joy to know that our customers turn into repeat customers and it is our hope that they continue to use our services for years and years to come! Katie R. - Client Services
Timely, clean, professional all around. I would definitely recommend Desitter to my friends and neighbors.
Business response:
John - At DeSitter, we work hard to ensure that our customers have a positive experience and receive professional services from all of our employees. We appreciate any and all recommendations! Katie R. - Client Services
We got the help we needed when choosing our carpeting. The carpeting came in a timely manner and was installed in one day. Very pleased!
Business response:
Thomas & Mary - We know that our customers often have busy lives and not a lot of down time to focus on purchasing and installing flooring, which is why at DeSitter, we strive to provide quality service in a timely manner! We are glad to hear that your family is pleased with their experience! Katie R. - Client Services
Good, knowledgeable, patient saleswoman (Joanne Voll). Install team was very professional.
Business response:
Jim - Our sales associates, such as Joanne, are great at what they do and their expertise truly shows when working with their customers. Our installation teams are some of the absolute best craftsman! Katie R. - Client Services
It was a very positive experience shopping and purchasing from DeSitter. Our sales person Joanne was very helpful and knowledgeable. I would highly recommend them.
Business response:
Peter - In order for us to help our customers choose the right product for their home, we must first learn all that we can about all of our products and be readily able to answer any questions. We are glad to hear that you not only had a great experience but that you're willing to recommend us to others! Thank you! Katie R. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.