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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Ordered a set of wheel hubs for my 04 f350 back in December 2022. They wore out by April of 2023. Called and placed a warranty ticket. All I had to do is send in a copy of the invoice stating they were bad and they sent me replacements. Very easy process. Definitely will be doing business with them again.
Business response:
Hello *****:Thank you for your valuable feedback.We are thrilled that Detroit Axle suits your needs. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.we will continue to work hard to provide you with better assistance, better quality, and better prices, we feel lucky to count on customers just like you
Exceptionally very fast. ******* is a great sales person. I very much enjoyed hearing an English speaking sales person on the phone. Very attentive and made sure the item I WANTED was what I ordered. even remembered me upon a second contact. incredible. Will look here first next time I need parts.
Business response:
Poliana, thank you so much for this kind review, I will make sure ******* is aware of this feedback, and I'm pretty sure he appreciates it as well, we will continue to work hard to provide you with better assistance, better quality, and better prices, we feel lucky to count on customers just like you Sincerely,********Supervisor from Detroit Axle
Ordered front suspension parts for 2017 Equinox, and could not be happier. Shipping was fast, the price was right, quality, and customer service great. I look forward to using them again.
Business response:
Hello ********************* Thank you. We sincerely appreciate your business. Look forward to working with you again soon!Best regards,***** Supervisor At Detroit Axle
Great customer service. My part had a defect issue resolved quick and easy! Thanks
Business response:
Hello ***************************** Thank you. We sincerely appreciate your business. Look forward to working with you again soon!Best regards,***** Supervisor At Detroit Axle
My experience with the Detroit axle rep was rated very highly by me. I was also pleased with her professional style regarding my auto parts order. The total complete cost of my purchase saved me exactly $70.00 if I had bought these parts from local auto prt stores. This was my second purchase with Detroit Axle with the same excellant results. I reccomend everyone to patronize this company. ****************- ********, **
Business response:
Hello *******, Thank you for your valuable feedback.We are thrilled that Detroit Axle suits your needs. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.we will continue to work hard to provide you with better assistance, better quality, and better prices, we feel lucky to count on customers just like you Best regards,Alexa Supervisor At Detroit Axle
The quality of service is top of the list and the staff set the standard for the industry best service
Business response:
Hello *************************** Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you. Best regards,***** Supervisor At Detroit Axle
They took care of us! Order wheel bearings and got one with wrong part #. Call them and they took care no question asked!
Business response:
Hello *********************** Thank you. We sincerely appreciate your business. Look forward to working with you again soon!Best regards,***** Supervisor At Detroit Axle
Excellent customer service. They offer fast and free shipping. Have bought numerous components over the years from them, only had one issue which was resolved quickly. Will do future busiess with them
Business response:
Hello ********************* Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you. Best regards,***** Supervisor At Detroit Axle
Never had a problem they have the best customer service
Business response:
Hello *************************** Thank you. We sincerely appreciate your business. Look forward to working with you again soon! Happy Holidays??!Best regards,Alexa Supervisor At Detroit Axle
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 4.9 star rating with 6,278 reviews.
When is Detroit Axle open?
Detroit Axle is closed now. It will open on Monday at 8:00 a.m.