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Experience Exceptional Service with Minimal Wait Times Always received exceptional service, had minimal wait times, responses were always quick and insightful, very convenient to ask questions
Power of AI in Contact Centre Service Operations A powerful tool for customer service operations leveraging AI technology
DialPad: The AI-Transcribed Tool Revamping Customer Support DialPad has been an incredible tool for our Customer Support team
Dialpad: A Reliable Choice with Versatile Functionality I was a little skeptical about using Dialpad before as there were some mixed reviews. However, after having it for 2-3 month now, its absolutely the best app and has AI capability where I can train our staff. If there is anything new I need done, their support team have been really great and would respond right away! I have now just transferred my 2nd line to Dialpad as well now that I am veru confident with it.
Exploring the AI Features and Customizability of the Product The product is very easy to use and customize to what we need as a company to grow.
Analytics and Reporting: Unveiling the Power of Contact Center Solutions User friendly and efficient contact center solution.
Ease & Flexibility of Dialpad Dialpad has been a game changer for our business, creating efficiencies for our sales & support teams. We've enjoyed the integration with Hubspot and AI capabilities within Dialpad.
Exploring Global Connectivity with This Innovative Platform It has been amazing working with the platform. It has helped us make our job and time more efficient as a company.
Dialpad is a promising entrant to the digital contact center space If you need a VOIP solution that checks most of the boxes for small to midsize businesses, Dialpad is a solid option. Their AI Contact Center is a newcomer to the space and may not have all the bells and whistles you're expecting, though the company is adding functionality at a quick pace. Also, be aware that an enterprise agreement may come with steep price hikes upon renewal.
Dialpad has a 4.3 star rating with 257 reviews.
Dialpad is closed now. It will open tomorrow at 9:00 a.m.