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Dialpad
- Other
- San Ramon, CA
About this business
Contact Center Solution That Will Fit your Budget very professional, very quick to get information back to us, willing to work with us on the terms that would meet our needs.
Dialpad is an admin's dream system From the very beginning, when I was reaching out to different vendors to get ideas of what I wanted for a new phone system, this company has gone above and beyond in every aspect. They were friendly, helpful, answered all my questions without fail, and were easy to contact/get in touch with.
Top notch dialer for remote work! I appreciate that Dialpad makes it possible for us to do our work from pretty much anywhere with a decent internet connection. I also appreciate the easily customizable settings. Also how easy it is to troubleshoot when things don't go according to plan.
DialPad - Dispatcher Review Excellent feedback from tiered support staff when encountering issues. Very informative in the troubleshooting process. Staff is courteous and personable in their communications.
DIALPAD -- NBA sponsor Dialpad seem to be a user-friendly tool. I can tell that you are working on getting some of the imperfection out of it.
Easy to use & very helpful Vary helpful tool to have. This is the first time I've worked for a company who uses this type of service, its user friendly and helpful
Easy to use app with excellent call tracking The app is easy to use and the call tracking and stats is a bonus. It's great to know that you can customize the calling option to provide extensions or personal numbers. The call recording library is well designed and it is easy to track calls. The reports are easy to use and detailed. The interface is easy to use and the call quality is clear and solid. Also the AI is very accurate and makes it much easier to catch up on voicemails. They have a very fast response time and will c... read more
Simple, efficient and reliable platform for personalized support at scale DialPad is very intuitive and easy to set up, plus the interface is easy to use and the service is reliable. The call recording library is well designed and easy to track calls. Provides the ability to track and store all calls in customer logs automatically. The voice transcripts are really accurate and it has very good analytics capabilities. It integrates well with other apps like OKTA, Slack, and Zendesk. With the option to switch to unavailable, y... read more
I'm impressed with Dialpad Implementation, rollout and ongoing support. Initial demo of Dialpad was really great and we had a couple requests for demos, the team was super flexible. the Implementation was really quick per our request and thorough. we had limited hiccups along the way.
Frequently asked questions about Dialpad
How is Dialpad rated?
Dialpad has a 4.3 star rating with 257 reviews.
When is Dialpad open?
Dialpad is closed now. It will open on Monday at 9:00 a.m.