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Solid Telephony Platform, Some Refinement Needed Great telephony platform. Analytics could be more robust. Difficult to use the platform to track agent activity, availability etc.
Dialpad is Very Good Very good team and product with a strong focus on pleasing the customer.
Transforming Calls Has been an incredible system for making and taking both sales and customer service calls. One day I thought I was having an issue with the software (user error), I was able to reach support quickly and they investigate the issues and informed me where the problem was stemming from. They were super kind even when it turned to be a misunderstanding of the system on my end.
Quick and easy all day long I love working with my dial pad. I can reach my clients all day long. And the connection is always great!
Great product, embarrasses other calling software Overall ease of use and stability of the platform is excellent
Excellent way to connect professionally using Dialpad as an admissions representative and I find that it is an easy way for me to contact students on my roster, like that I can text them and show my availability
Great tool for making cold calls Dialpad is great for us to not only make cold calls but to also better understand which numbers we're connecting with. Also, it gives us the ability to go back and listen to our calls. Ultimately, we use the tool as a revenue driver to make outbound phone calls, and I think that it does a great job at that.
User friendly and easy to use! I enjoy dialpad and its purposes and easy to use feature.
Great as a first time user! Great telecommunications service, allows for efficient integration.
Dialpad has a 4.3 star rating with 257 reviews.
Dialpad is closed now. It will open tomorrow at 9:00 a.m.