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Dialpad
- Other
- San Ramon, CA
About this business
Dialpad works for us Dialpad has been a 8.5/10. Our entire sales staff uses Dialpad and have nothing but positive comments when we ask about their experience.
Great Call Center product! Overall the product works great. It meets our needs for call handling, agent management, and reporting.
Dialpad is a good and reliable Contact Center solution for small businesses Dialpad meets the minimum requirements of Contact Center but lacks of advanced features that can increase automation, ease of use, and easy to configure for a complex environment.
Dialpad is on top of their game Dialpad has really set us up for the future. It is easy to use, easy to customize, affordable, and has the potential to grow as we grow as well. It is built to be customizable for each customer.
More agents available at peak times providing top-tier customer experience Interactive Voice Responses is the staple of Dialpad Contact Center. The responses include an acknowledgement of the call, an estimated wait time and a prompt menu. The system auto-routes calls based on the quickest available agent and also the responses given through IVR are used to assign the call to the relevant agent
Dialpad solved our problems with who said what Dialpad has been very good for us so far. Easy to work with their transition team and we have not had any lapses.
Dialpad has been terrific. Dialpad has been excellent and I am frustrated when I think back that it took us so long to use their service.
Dialpad Contact Center to the rescue Amazing experience. We were looking for a new solution to replace our old telephony option and this was it.
If you want the program the is reliable and the best for your company choose them. Program works greats, able to track delivers, text, call , etc.
Frequently asked questions about Dialpad
How is Dialpad rated?
Dialpad has a 4.3 star rating with 257 reviews.
When is Dialpad open?
Dialpad is closed now. It will open on Monday at 9:00 a.m.