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Dianne Crosby at Rate (NMLS #304682)

4.9

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Location details

41 Freelon Street, San Francisco, CA, 94107, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9170 reviews
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David D.'s profile image
David D. 
rating
15 years ago

I was trying to buy-out my family home from my siblings. The banks were not approving very many loans, even for those who were well qualified. I thought I was going to lose the house, and then I found LaSalle Financial Services. Diane Crosby and Anna Weinstein are the greatest. I felt I was in good hands from the moment I stepped into their office. Their professionalism and expertise gave me assurance that I had come to the right place. I now own the home. I highly recommend Diane Crosby to anyone seeking financing for a hom... read more

Paul G.'s profile image
Paul G. 
rating
15 years ago

As someone who has been through the financing process for a home purchase four times, and having also refinanced several times over the years, I consider myself to be an experienced judge on the quality of mortgage brokers. That said, I can state unequivocally that the work Dianne Crosby and her great team, consisting of Anna Weinstein and Mike Basham, did in getting me into escrow was the highest quality, most professional and efficient - and painless - loan process I have ever experienced. Not to mention the fact that it... read more

susan c.'s profile image
susan c. 
rating
15 years ago

Dianne is knowledgeable and efficient. We got our original home lon with her and then a re-finance. Highly recommend. 

Rachel H.'s profile image
Rachel H. 
rating
15 years ago

Dianne Crosby was wonderful to work with on our intricate refinancing process. Her personal attention made it as simple as I could imagine, and even enjoyable. She listened carefully to our needs, asked great questions, patiently explained our options, and proceeded with great efficiency. My partner and I recommend her highly. 

Tracy A.'s profile image
Tracy A. 
rating
19 years ago

We worked with Dianne Crosby to secure our home loan about a year ago. She was a pleasure to work with. Since we lived closer to her home than her office, we even made evening appointments with her at her home which was walking distance from our apartment. Great service! 

Natalia P.'s profile image
Natalia P. 
rating
4 years ago

I am giving Dianne a generous 2 stars, because she was generous, helpful and informative at the beginning. This went south quickly. She seemed to struggle with my application because my situation is complex and not cookie cutter. I didn't feel like she was out for my best interest as she didn't have creative solutions for how I could finance my home purchase given my limitations. She responded antagonistically when I mentioned that I would need to consult or pursue other lenders given that she was not able to qualify me for ... read more

Rudush P.'s profile image
Rudush P. 
rating
11 years ago

We were introduced to Dianne Crosby by our realtor. When we first started communicating with her, she was extremely responsive but that was the start and end of anything pleasant. What we found is that Dianne just sounds like she is there to help. Though my husband has excellent credit and I have very good credit, she kept on saying that we should do credit repair for my credit and bring it up to the 800+ mark like my husband. She introduced us with a credit repair agency who quoted us $1900 to "repair" a very good credit. ... read more

Devangb B.'s profile image
Devangb B. 
rating
12 years ago

We had a chance of working with Dianne Crosby for our mortgage application. Our problems started right at the beginning whilst getting a pre-approval for a jumbo loan. Her bank would not finance us because we are non-US citizens and hence she reached out to other lenders. She does not seem to communicate with her team. One of her team members informed us that we will have our underwritten pre-approval in 2-3 days while she mentioned that it will take a month, this when she is cc'ed on all the emails. She copies a wrong real... read more

Sal L.'s profile image
Sal L. 
rating
12 years ago

Dianne is a problem. She is very pushy. She is not clear about different loan possibilities, instead, steering you toward what she thinks is good for you and what she will make her the most money. She made the whole process much more stressful than necessary. She simply would not answer my questions. When I asked Anna a question she could not answer, she switched me to Diane with no comment at all. They are both just rude and intent on shoving the loan through as fast as possible. Currently, people give her five stars or one... read more

Frequently asked questions about Dianne Crosby at Rate (NMLS #304682)

How is Dianne Crosby at Rate (NMLS #304682) rated?

Dianne Crosby at Rate (NMLS #304682) has a 4.9 star rating with 170 reviews. 

When is Dianne Crosby at Rate (NMLS #304682) open?

Dianne Crosby at Rate (NMLS #304682) is closed now. It will open tomorrow at 9:00 a.m.