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Dogtainers Brisbane
- Pet Services
- Eagle Farm, QLD
About this business
Your animal’s welfare – and your peace of mind – is our number one priority. Get in touch. Pets are part of the family and no family is complete unless your pet can relocate with you, in complete comfort, whether that’s domestically or internationally. Dogtainers offers a tailored solution for your pet’s travel needs, with over 40 years of experience delivering reliable pet transport across Australia and the world. Wherever you go, we’ll make sure that your pet follows.
Location details
36 Harvey St N, Eagle Farm, QLD, 4009, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:45 p.m. | |
| Tue | 7:30 a.m. to 6:45 p.m. | |
| Wed | 7:30 a.m. to 6:45 p.m. | |
| Thu | 7:30 a.m. to 6:45 p.m. | |
| Fri | 7:30 a.m. to 6:45 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Awesome service. Laena Nevett was simply fantastic. The whole process was great and took all the stress out of transporting my 2 dogs. Laena Nevett was sensational. Professional, friendly and she followed up on everything, keeping me informed and made the whole experience stress free. Whilst everyone I dealt with was great, Laena Nevett was a stand out. A a real asset to your business.
Business response:
Hi Stuart, Thank you for sharing your feedback about your experience. We're delighted to hear that your overall experience was great and that our team, especially Laena, provided you with excellent service. We take pride in ensuring that the transportation process for pets is as stress-free as possible, and it's wonderful to know that we were able to achieve that for you. Your kind words about Laena and the rest of our team are greatly appreciated, and I'll be sure to pass on your positive feedback to her. Should you ever re... read more
Dogtainers were incredibly helpful and reliable. Dogtainers were incredibly helpful and reliable. It was a stressful process getting our dog Otto ready to travel from UK to Australia, however Dogtainers were there to help us every step of the way. They ensured everything was done thoroughly and accurately and meant we could collect our dog from quarantine as quickly as possible. Would highly recommend!
Business response:
Hi Emily, Thank you for taking the time to share your experience with Dogtainers. We understand that relocating a pet internationally can be a stressful process, and we're delighted to hear that our team was there to support you every step of the way. Ensuring that all the necessary steps are done thoroughly and accurately is crucial for a successful and smooth pet relocation, and we're pleased that we could assist you in reuniting with Otto as quickly as possible after his quarantine. Your recommendation means a lot to us, ... read more
Took the stress out of our dog's travel to Australia Emma at Dogtainers managed our dog's importation to Australia (from Israel). It was always going to be a challenging process due to the fact that our dog is from a snub-nosed breed (Pekingese), meaning he had to take two 15-hour flights (TLV-LAX; LAX-MEL) with airlines that would accept him, in addition to Australia's strict quarantine requirements. Emma showed complete attention to detail, professionalism, and dedication to the job throughout this lengthy and complicated ... read more
Business response:
Hi Nadav, I'm glad to hear that Emma and the team were able to assist you with the importation of your dog to Australia and that they helped alleviate the stress of the process. It sounds like they provided excellent service and attention to detail throughout this challenging journey, particularly considering the specific requirements for snub-nosed breeds. If you have any more questions or need further assistance, feel free to ask.
Thank you Really happy with my recent experience with Dogtainers. Ben's organisation and communication was great, and really appreciated, especially as I'd never had to organise a pet transfer before. It definitely took a lot of the stress out of transporting a brachycephalic puppy from Sydney to Perth. Thank you again :-)
Business response:
Hi Emma, Thank you for sharing your positive experience with Dogtainers! We're thrilled to hear that Ben provided excellent organisation and communication throughout the process, making the transportation of your puppy from Sydney to Perth as stress-free as possible. Your puppy's safety and well-being are our top priorities. If you ever need our services again or have any questions in the future, please feel free to reach out. We're here to assist you. Wishing you and your puppy all the best in Perth! Warm regards, Customer ... read more
Could not have moved my furbabies without their expert guidance! I contracted Dogtainers for moving my 3 Dachshunds from Seattle USA to Sydney Australia. Emma was my agent and she was awesome! I could not imagine going through this process without an agent. Highly recommend Dogtainers.
Business response:
Hi Liesa, Thank you for choosing Dogtainers to assist with the relocation of your three Dachshunds from Seattle to Sydney. We're delighted to hear that Emma provided you with excellent service throughout the process and that you found her support valuable. Moving pets across international borders can indeed be a complex process, and having a dedicated agent like Emma can make a significant difference in ensuring a smooth and stress-free experience for both you and your furry companions. We're truly grateful for your recommen... read more
Best customer experience Dogtainers came highly recommended as the best way to transport our family pet overseas. From the start of the process through to the end, Dogtainers provided a professional service. All communications were clear, the payment portal was easy to use and the service they provided exceeded expectations. It's a very emotional journey having your pet sent overseas and Dogtainers' customer service was exceptional. Constant contact once our pet was picked up with updates on her progress.
Business response:
Thank you so much for your wonderful feedback! We're thrilled to have been able to assist you with transporting your beloved family pet overseas. Our team takes pride in providing a professional and caring service, knowing how important it is for pet owners to feel confident and reassured during this emotional journey. We are grateful for your recommendation and are always here to help with any future pet transportation needs. Wishing you and your furry friend all the best in your new adventure!
Thank you! I cannot thank Amelia, Jess and the whole dogtainer team enough for their help and support getting my girl here. From beginning to end they were nothing but supportive and so helpful. No matter what silly question I had or anxiety ridden worry I emailed them about, they were there helping me and answering any questions / concerns. You made a very confusing process of international travel so much easier. My fur baby is finally here, all the way from Canada and I can honestly not thank you enough. I would 100% recom... read more
Business response:
Hi Lauren Thank you so much for your kind words of appreciation for Amelia, Jess, and the entire Dogtainers team. We are thrilled to have been able to assist you in bringing your baby all the way from Canada to your home. Your trust and recommendation mean the world to us. We take great pride in providing excellent service and support throughout the entire journey, making the international travel process easier for you and your furry companion. Thank you for choosing Dogtainers, and we are grateful for the opportunity to be ... read more
HUGE thank you to the team! I would like to say a HUGE thankyou to Emma and the team at Dogtainers, for making the process of moving my 2 dogs from Japan to Australia less stressful! Emma's kindness and attention to detail was amazing; i would highly recommend this company!
Business response:
Thank you so much for your kind words and for entrusting Dogtainers with the relocation of your two dogs from Japan to Australia. We are thrilled to hear that Emma and our team were able to make the process less stressful for you. Your recommendation means the world to us, and we are grateful for the opportunity to assist you and your pets during this important journey. If there is anything else we can do for you in the future, please don't hesitate to reach out. We wish you and your dogs all the best in your new home in Aus... read more
Dogtainers: Group of experts I want to give a big shout-out to Emma from Dogtainers for being an absolute rockstar in helping us navigate the complicated Australia Quarantine rules for our pet, Suki. From the moment Suki set foot in Australia, Emma was there with us every step of the way, making sure everything went smoothly. Her knowledge and efficiency in handling all the necessary paperwork and procedures were top-notch. What really stood out about Emma was her proactive and friendly approach. She was always on the ball, ... read more
Business response:
Hi Jeffrey, Thank you for taking the time to share your wonderful experience with Emma. We're thrilled to hear that she went above and beyond in helping you navigate the complicated Quarantine rules for Suki entering Australia. Thank you also for recognising Emma's outstanding efforts in ensuring Suki's safe journey home. We appreciate your trust in Dogtainers, and please don't hesitate to reach out if there's anything else we can assist you with in the future.
Frequently asked questions about Dogtainers Brisbane
How is Dogtainers Brisbane rated?
Dogtainers Brisbane has a 5 star rating with 714 reviews.
When is Dogtainers Brisbane open?
Dogtainers Brisbane is open now. It will close at 6:45 p.m.