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Dogtainers Brisbane

5.0
  • Pet Services
  • Eagle Farm, QLD

About this business

Consumer ServicesPet Services

Your animal’s welfare – and your peace of mind – is our number one priority. Get in touch. Pets are part of the family and no family is complete unless your pet can relocate with you, in complete comfort, whether that’s domestically or internationally. Dogtainers offers a tailored solution for your pet’s travel needs, with over 40 years of experience delivering reliable pet transport across Australia and the world. Wherever you go, we’ll make sure that your pet follows. 

Location details

36 Harvey St N, Eagle Farm, QLD, 4009, Australia

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:45 p.m.
Tue7:30 a.m. to 6:45 p.m.
Wed7:30 a.m. to 6:45 p.m.
Thu7:30 a.m. to 6:45 p.m.
Fri7:30 a.m. to 6:45 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
5.0714 reviews
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Domonki's profile image
3 years ago

Dogtainers was recommended to me and Sade turned out to be a star! WOW!! What an amazing service provided by Sade. It's been many years since I used another company to transport my pets and from memory that was horrendous. Dogtainers was recommended to me and that was the best recommendation ever - so glad I took their advice! Sade provided all the information I needed, answered all my questions clearly and provided a second-to-none customer service experience which is quite rare these days - we've all lowered our standards ... read more

Business response:

Hi Domonki, Thank you for the kind words for Sade. They have been with our Brisbane office for a while now and are excelling at reuniting customers like yourself with their pets. We appreciate your feedback and this will be passed on to Sade. The Dogtainers Team. 

Anel's profile image
3 years ago

Dogtainers - Definitely the best! What amazing and friendly service! Ben helped to arrange the final part for Bailey’s journey home and we would not have had it any other way. Feeling really anxious, Ben always answered all of my many emails in such a friendly, patient and re-assuring manner - we are forever grateful. Should our fur baby ever need to travel again - Dogtainers will most definitely be the people arranging her travels. Wonderful people doing amazing work! 

Business response:

Hi Anel, Thanks for your great feedback for Ben in our Brisbane office. We work hard to meet the expectations of our customers and it’s great to hear that we delivered on those expectations. We really appreciate the time taken to recommend us in this review. Stay safe. The Dogtainers Team. 

Raewyn M.'s profile image
3 years ago

Fantastic service! Super helpful staff, expedited the arrival of our new family member in friendly and professional manner. Full details of options provided. I highly recommend this company to anyone wanting to move a fur baby interstate! 

Business response:

Hi Raewyn, Thanks for the positive feedback for our Domestic team. We work hard on our communication with our customers as we know how important it is when arranging transport for families furry members. Thanks again. The Dogtainers Team. 

Dee's profile image
3 years ago

Very reassuring and thorough I was extremely worried about putting our fur baby on a plane until I spoke to Amelia. I again rang the next day and Amelia patiently and warmly answered all my questions which has dramatically reduced my concerns. The booking process was quick and easy. Biscuit is yet to fly, but if the service remains as good as Amelia's I'm sure Biscuit and I will be very happy! 

Business response:

Hi Dee, Thanks for your great feedback for Amelia in our Brisbane office. We work hard to meet the expectations of our customers and it’s great to hear that we delivered on those expectations. We really appreciate the time taken to recommend us in this review. Stay safe. The Dogtainers Team. 

Jackie's profile image
3 years ago

Great pet transport company - they really care! I recently transported my 12yo Maltese/Yorkie mix dog from Australia to the US and Dogtainers made the whole process very simple, which was great as other aspects of moving overseas can be very stressful. My dog arrived safely & everything went smoothly from start to finish. Huge thanks to Bella & the team at Dogtainers for being so patient & always ready to help with my million questions. You can tell they genuinely care about your pet’s wellbeing, & I’d definitely recommend t... read more

Business response:

Hi Jackie, Thanks for your great feedback for Bella in our Brisbane office. We work hard to meet the expectations of our customers and it’s great to hear that we delivered on those expectations. We really appreciate the time taken to recommend us in this review. Stay safe. The Dogtainers Team. 

Holly's profile image
3 years ago

Thank you Dogtainers for a stress free pet relocation from Aus to NZ! From the get go Dogtainers were a breeze to deal with, it almost seemed to easy! There were no issues when I would ask numerous questions after feeling panicked or unsure if I had dotted all the i’s and crossed the t’s ready for his trip. Bunny arrived in NZ happy as Larry and the company paired with Dogtainers here were just as friendly and helpful. I will be recommending Dogtainers to everyone for pet travel without any hesitation - so thank you very muc... read more

Business response:

Hi Holly, Thanks for your great feedback! We work hard to meet the expectations of our customers and it’s great to hear that we delivered on those expectations. We really appreciate the time taken to recommend us in this review. Stay safe. The Dogtainers Team. 

Alyssa's profile image
3 years ago

EXCELLENCE Ben made me feel so at ease over the phone when organising a flight for my puppy! Dogtainers have all my trust and ill be using them again next time :) 

Business response:

Hi Alyssa, Thanks for the positive feedback for Ben in our Domestic team. We work hard on our communication with our customers as we know how important it is when arranging transport for families furry members. Thanks again. The Dogtainers Team. 

Jules H's profile image
3 years ago

Pups arrived happy and content. Good communication throughout the process and although we had to wait a while for the pups to come through (Dogtainers are not able to control this) the pups appeared happy and content. They came out of the crates well and went back in to them without a problem which indicates that they had a smooth and calm trip. thank you 

Business response:

Hi Jules, It’s great to hear that we have been able to assist you with your transport. Wish you all the best! Thank you, we appreciate the time taken to provide your feedback. The Dogtainers Team. 

Philippa's profile image
3 years ago

Excellent Service and Follow up Highly recommend Dogtainers. The airline cancelled the original flight and Dogtainers took the extra care that a paranoid first time owner needed to know her dog was coming home safely. 

Business response:

Hi Philippa, It’s great to hear that we have been able to assist you with your transport. Wish you all the best! Thank you, we appreciate the time taken to provide your feedback. The Dogtainers Team. 

Frequently asked questions about Dogtainers Brisbane

How is Dogtainers Brisbane rated?

Dogtainers Brisbane has a 5 star rating with 714 reviews. 

When is Dogtainers Brisbane open?

Dogtainers Brisbane is closed now. It will open at 7:30 a.m.