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Dogtainers Brisbane

5.0
  • Pet Services
  • Eagle Farm, QLD

About this business

Consumer ServicesPet Services

Your animal’s welfare – and your peace of mind – is our number one priority. Get in touch. Pets are part of the family and no family is complete unless your pet can relocate with you, in complete comfort, whether that’s domestically or internationally. Dogtainers offers a tailored solution for your pet’s travel needs, with over 40 years of experience delivering reliable pet transport across Australia and the world. Wherever you go, we’ll make sure that your pet follows. 

Location details

36 Harvey St N, Eagle Farm, QLD, 4009, Australia

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:45 p.m.
Tue7:30 a.m. to 6:45 p.m.
Wed7:30 a.m. to 6:45 p.m.
Thu7:30 a.m. to 6:45 p.m.
Fri7:30 a.m. to 6:45 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
5.0714 reviews
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Sonya I.'s profile image
3 years ago

Great customer service I would like to thank Hollie for ensuring that our new puppy was looked after and made a safe transition from Hervey Bay to Townsville. Hollie went the extra mile and kept me well informed and offered solutions for all of my queries and concerns. Well definitely use the service again. 

Business response:

Hi Sonya, Thanks for the wonderful feedback for Hollie in our domestic team. She continues to work hard and find ways to help our customers get where they need to be together. Thanks again and stay safe. The Dogtainers Team 

Christine's profile image
3 years ago

Great late night hand-over service in Sydney Much appreciated the friendly text from Amanda advising us of the exact time our Border Collie would be able to be collected and from which collection point in Sydney. Also, many thanks to Amelia in Brisbane who arranged transportation at short notice. We have used Dogtainers many times between Adelaide/Sydney and this was by far the most efficient hand-over. Well done team! Thank you again for such great service and co-ordination.......Christine 

Business response:

Thanks for the wonderful feedback for Amelia and Amanda in our domestic team. We are over the moon that we were able to make the necessary arrangements for you in such a short period of time. Stay safe The Dogtainers Team 

Cameron M.'s profile image
Cameron M. 
3 years ago

Above and Beyond Old Fashioned Customer Service I cannot fault Dogtainers at all. This wonderful business gave the best old fashioned customer service and went above and beyond to accommodate us. Isaiah helped us when the breeder we went through had a sudden change of circumstance and needed the puppy delivered two weeks ahead of our booking with less than a days notice. I highly recommend Dogtainers to anyone looking for a pet carrier service. 

Business response:

Hi Cameron, Thanks for the kind words for Isaiah in our domestic team. We really appreciate the time to provide these kind words in this busy world. Glad were able to sort out the perfect booking to get your furry family moved when you needed. Take care. The Dogtainers Team 

Kate's profile image
3 years ago

Excellent customer service Hollie is an absolute star! Our puppy was delivered happy and healthy! Everything was organised and the whole trip went smoothly. Massive travel for our pup from Armadale to Hobart 

Business response:

Thank you for the kind words for Hollie in our domestic team. Hollie has put in an absolutely outstanding effort to find ways to help our customers get their furry companions travel needs met, and she is a credit to our business. We'll be sure to pass on your feedback to her directly. Stay safe The Dogtainers Team 

Mark and Sharon's profile image
Mark and Sharon 
3 years ago

Amazing customer service provided to us by Hollie ! We would like to say that our dealings with Hollie in booking transport for our new little Fur Baby from Adelaide to Brisbane were beyond excellent! Hollie was both happy & professional in sorting out our needs & made the whole experience painless ! We were very nervous about bringing it all together - but Hollie’s knowledge solved everything within minutes & was followed up very quickly with sending us all the information we required for travel time. We wanted to take the ... read more

Business response:

Hi Mark and Sharon, Thank you for the kind words for Hollie in our domestic team who work hard to bring new furry family members together with their new forever families. Happy to hear you and your new pup are together as a family. Thanks again. The Dogtainers Team 

Imogen's profile image
3 years ago

100% recommend and would use again! It was the first time receiving a puppy through DogTainers, and the first time having one flown. We were very scared and thought the process would be overly complicated, but it was very easy. We made a mistake when submitting the puppies info and when we realised we emailed our dog transport organiser (Hollie) and she fixed it and responsed within 30 minutes. Very impressed and satisfied. Also a lot cheaper than expected. 100% recommend and would use again. 

Business response:

Hi Imogen, Thank you so much for your lovely feedback. Even though things can sometimes go awry we are always there to look after your beloved pets and help them get to their destination safely. We look forward to helping you again in the future. Stay safe The Dogtainers Team 

Nicky H.'s profile image
3 years ago

Relocation to the uk A huge thanks to Bibi and the whole team at Dogtainers for transporting our two Jack Russells from Sydney to London. Lots of updates throughout the journey reassured us all 

Business response:

Hi Nicky, thanks for the wonderful feedback for Bibi in the Australian exports team. We are so happy to hear that the team were able to arrange this for you and keep you updated throughout the process. Stay safe The Dogtainers Team 

Saoirse's profile image
3 years ago

Fantastic service, even for a neurotic dog mom! Transported a dog and cat interstate. All communication was fantastic, animals were collected from my home on time and arrived on time and totally unbothered by it all. Highly recommend. 

Business response:

Thank you for the kind words. We work hard on arranging the safe and successful travel for our furry customers and its rewarding to hear from our happy customers. Thanks again. The Dogtainers Team 

Nick's profile image
3 years ago

Thanks to Dogtainers and Heather First time we've purchased a puppy from interstate and used a transport company for pet travel. Having now received little Theodore ('Teddy', a 12 week old Cavoodle) coming all the way from Dubbo in NSW to Perth in WA, we couldn't be happier with the whole process and of course, the great outcome. Heather at Dogtainers was very generous with her time and professional advice in ensuring that all of the planning (which is complex) and logistics went perfectly. Teddy arrived happy and well after... read more

Business response:

Hi Nick, Thanks for the vote of confidence in Heather and our domestic bookings team. Happy to hear you and your new pup are together as a family. Enjoy every minute, the seem to grow up so fast. Stay safe The Dogtainers Team 

Frequently asked questions about Dogtainers Brisbane

How is Dogtainers Brisbane rated?

Dogtainers Brisbane has a 5 star rating with 714 reviews. 

When is Dogtainers Brisbane open?

Dogtainers Brisbane is open now. It will close at 6:45 p.m.