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Dogtainers Brisbane
- Pet Services
- Eagle Farm, QLD
About this business
Your animal’s welfare – and your peace of mind – is our number one priority. Get in touch. Pets are part of the family and no family is complete unless your pet can relocate with you, in complete comfort, whether that’s domestically or internationally. Dogtainers offers a tailored solution for your pet’s travel needs, with over 40 years of experience delivering reliable pet transport across Australia and the world. Wherever you go, we’ll make sure that your pet follows.
Location details
36 Harvey St N, Eagle Farm, QLD, 4009, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:45 p.m. | |
| Tue | 7:30 a.m. to 6:45 p.m. | |
| Wed | 7:30 a.m. to 6:45 p.m. | |
| Thu | 7:30 a.m. to 6:45 p.m. | |
| Fri | 7:30 a.m. to 6:45 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Fantastic throughout and great communication Sophie of Dogtainers was caring and attentive, quickly and efficiently fixed any problems that popped up with getting our two cats home safely and kept us well informed the whole time.
Business response:
Hi Phillipa, Thank you for your feedback for Sophie from our imports team. Soph has worked with us for many years now and prides herself on finding options for clients. We are so pleased that we could assist you in getting your cats home. Stay safe The Dogtainers Team
Excellent, personal customer service Absolutely exceptional service from the get-go! Sade has not only been so helpful, going above and beyond what one would expect; but I also cannot believe how prompt she was with her replies to my emails. Furthermore, I needed to make some last minute changes to enable my Mum and her dog to arrive sooner for the impending arrival of our baby, and Sade took it all in her stride and always seems genuinely happy to help. Amazing, service from a really lovely personable lady! Thank you so muc... read more
Business response:
Hi Flik, Thanks for your great feedback for Sade in our Brisbane office. We work hard to meet the expectations of our customers and it’s great to hear that we delivered on those expectations. We really appreciate the time taken to recommend us in this review. Stay safe. The Dogtainers Team.
More excellent service received Another excellent experience of service from the minute we called to make a booking until we picked up our little miss from the airport. Sädé provided us with absolutely amazing, compassionate, knowledgeable and professional customer service from the moment she answered the phone. This left us feeling assured and confident in transporting our new puppy from one side of the country to another. Highly recommend the Dogtainers team
Business response:
Hi Justine, Thank you for the kind words for Sädé. They have been with our Brisbane office for a while now and are excelling at reuniting customers like yourself with their pets. We appreciate your feedback and this will be passed on to Sädé. The Dogtainers Team.
Great company, highly recommend. Alexandra from Dogtainers helped me to get my new puppy from Coolangatta to Adelaide. The service was exceptional and made everything easy. I'd Highly recommend DogTainers to anyone needing to move their pet.
Business response:
Hi to the Dawson Family! Thanks for your great feedback for Alex in our Brisbane office. We work hard to meet the expectations of our customers and it’s great to hear that we delivered on those expectations. We really appreciate the time taken to recommend us in this review. Stay safe. The Dogtainers Team.
Organised well but was a difficult pick up. Everything was organised well and we were impressed with the ease of the forms however we were pretty upset with our puppy having to wait for almost an hour after the plane landed in an uncleaned and traumatic state.
Fantastic Pet Delivery We moved our 9 year old dog from Florida (USA) to Sydney (Australia). Dogtainers helped with the last leg of the trip (Melbourne to Sydney). They were fantastic! They took great care of our fur-baby and provided detailed communication every step of the way.
Business response:
Hi Dogmom, It’s great to hear that we have been able to assist you with your transport. Wish you all the best! Thank you, we appreciate the time taken to provide your feedback. The Dogtainers Team.
Efficient company ! We took this company to transfer twice our cat landing in Sydney + bringing to quarantine , and taking out and bring him to an Melbourne airport for Sydney, good and efficient, I would have just loved receiving a text when you have grabbed it at the end of quarantine ! Would definitely reuse :)
Business response:
Hi Anna, It’s great to hear that we have been able to assist you with your transport. Wish you all the best! Thank you, we really appreciate the time taken to recommend us in this review. The Dogtainers Team.
First Time Pet Travel First time puppy owners with our little man travelling from Newcastle to Perth. Covid unfortunately cancelled his original flight and Hollie was fantastic in finding him an alternative one. Hollie eased our minds with how he was going to be taken care of with his layover in Brisbane. He arrived a happy pup and we are happy customers! :) Thanks for such great customer service!
Business response:
Hi Stacey, Thanks for your great feedback for Hollie in our Brisbane office. We work hard to meet the expectations of our customers and it’s great to hear that we delivered on those expectations. We really appreciate the time taken to recommend us in this review. Stay safe. The Dogtainers Team.
Pawfect Holly was responsive and informative and handled all my questions patiently at a time I was very stressed about flying my little Papillon. But the flight went without a hitch. Couldn’t be happier.
Business response:
Hi Edith, Thanks for the positive feedback for our Domestic team. We work hard on our communication with our customers as we know how important it is when arranging transport for families furry members. Thanks again. The Dogtainers Team.
Frequently asked questions about Dogtainers Brisbane
How is Dogtainers Brisbane rated?
Dogtainers Brisbane has a 5 star rating with 714 reviews.
When is Dogtainers Brisbane open?
Dogtainers Brisbane is closed now. It will open at 7:30 a.m.