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10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Ease of process
Business response:
Thank you for taking the time to leave a review and for your feedback. I'm glad to hear that the process was smooth for you, as making things as straightforward as possible is a top priority for me. If there's anything more I can do to make your experience even better or any other way I can assist you, please feel free to reach out. Your satisfaction is important, and I'm here to help.
Verified by Mutual of Omaha Mortgage
Outstanding customer service, rapid responses and great advise. Absolute professional and knows his job.
Business response:
Raul, I truly appreciate your kind words and am thrilled to hear that you had a positive experience. It was a pleasure working with you and making sure you received the support and guidance you needed. Thank you for trusting Mutual of Omaha Mortgage and for taking the time to share your feedback. If you ever need anything in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Great to work with.
Business response:
Thanks, Jason! I appreciate you taking the time to leave a review. It was a pleasure working with you as well, and I'm glad everything went smoothly. I always enjoy helping clients achieve their homeownership goals.
Verified by Mutual of Omaha Mortgage
Doug was readily available for all our calls and questions. He worked hard to get the ball rolling for us and to make our purchase as smooth as possible.
Business response:
Melissa, your kind words truly mean a lot to me. It was a pleasure working with you and I'm so glad I could help make your purchase go smoothly. I always strive to be available and responsive for my clients, so I appreciate you recognizing that effort. I'm thrilled everything worked out well.
Verified by Mutual of Omaha Mortgage
I was fortunate to work with Doug and his team to close this deal. He was always available and very responsive whenever I have questions. Doug, thank you so much one more time!
Business response:
I appreciate your kind words, Fasil. It was really a pleasure working with you. I'm glad that I was able to assist you throughout the process and that you found my availability and responsiveness helpful. Thank you for taking the time to leave such a positive review. I'm here for any future needs you might have.
Verified by Mutual of Omaha Mortgage
Doug was very communicative, there were a couple small issues, but they got resolved fast and Doug had answers to all my questions
Business response:
I'm thrilled to hear that your experience was mostly positive, Siddharth. Open communication is something I strive for, so I'm glad to hear that you appreciated that aspect. I apologize for any small issues that arose but am happy they were quickly resolved. I'm here to answer any questions you might have, so never hesitate to reach out. Thank you for taking the time to leave a review and for the 4.50 rating. I hope to assist you again with any future mortgage needs at Mutual of Omaha Mortgage. - Douglas Kuehn
Verified by Mutual of Omaha Mortgage
Doug was very friendly and informative
Business response:
I'm glad to hear that you found our interactions to be friendly and informative, Mark. Your feedback is greatly appreciated and plays an integral part in our ongoing improvement. It's always great to know when a client is satisfied with the service they received at Mutual of Omaha Mortgage. Thanks for the 4.16 star rating!
Verified by Mutual of Omaha Mortgage
Douglas was very communicative and helpful, including after hours/ the night before closing. He was helpful to myself as well as my realtor and title company.
Business response:
I'm really grateful for your kind words, Theresa. I'm glad I was able to assist you and your team during the home-buying process, and it was my pleasure to provide support after hours as needed. It's always wonderful to hear that my efforts have made a positive impact. Should you or anyone you know need assistance in the future, don't hesitate to reach out to us at Mutual of Omaha Mortgage. Thank you for choosing us and for leaving such a great review!
Verified by Mutual of Omaha Mortgage
Fairly easy. Doug let me know best time to lock with interest rates changing, Fed meeting. Early on he told me to wait to lock in the rate with expectation that the rate would go down. It was good advice
Business response:
I'm really pleased to hear that you found the process fairly easy, Noorbhanu. It's crucial to me that my clients are always informed about the best steps to take, especially with something as unpredictable as interest rates. I'm glad my advice worked out for you in the end. Thanks for the positive rating and for trusting Mutual of Omaha Mortgage with your needs.
Douglas Kuehn of Mutual of Omaha Mortgage has a 4.6 star rating with 77 reviews.
Douglas Kuehn of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.