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2986 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed Disappointing check-in. Also had problem with tub water control valve.
Business response:
Sorry about your experience I wish you called a front desk so we could have resolved your problem or change you the different room.
I DO NOT RECOMMEND THIS HOTEL My own expirence was horrible. They just have one person for everything. We Went to gran Canyon...when, we came back all furniture which were all dirty was on top of the bed . They didn't change the towels,. No coffe ( suppose to be ) I talk to the person and her answered : was " do you want I help you to move the furniture from the bed?". Any way this people is nasty
Business response:
I am sorry to here about your experience.But this was a busy season and we have to clean and shampoo your room.Some time our staff overlook and they forget to arrange your furniture.We also offer you to come and do that.I am really sorry we will be very care full for other guest.
YUCK This hotel was charging way too much. The other reviews and pictures seemed okay and it was in a good location so I decided to go ahead and book it even though I thought the price was a bit much from what I could see online. On a positive note, it is a large room and as I said it's close to several attractions (if you like hiking and such) and the bed is comfortable... That being said, the room was not clean. There were hairs (from two different hair types) on my pillows, dust on the coffee area, my feet were black on t... read more
There remodel had a lot to be desired. Slapping a new shower curtain up in the bathroom, and painting over the toilet paper fixture, does not make a remodel. Bathroom floor was dirty, and needed a good cleaning. Rm 32 I wish I had taken pictures.
Business response:
I am sorry you disstisfy.We will work on in more detail. Thank you for your suggestion.
do not stay here The first room they gave us smells terrible I had to hold my nose when I was in it. The second room they give us also is very stuffy. We checked out a 3rd room it is also stuffy. So we stayed in the 2nd room, but some how staying there makes my heart beats fast and my head hurts. In the night I hear people screaming on the street, not sure what happened. It also sounds like someone repeatedly knocks on the door, but no one was there. So some structure or plumbing was making noises. The whole place feels supe... read more
Business response:
I am very sorry to here that you were not happy here .I think you have a evere allergy problem so we can not help you.You were also superstitious too.you do not want any with # 4. I try my level best .I offer you to give your to refund your money to go other Hotel.you have a friends and no one complain.we have a lots of customer has a good stays with us. I am sorry but it was very hard to please you.we tried our level best.
Clean but needs updating. Just a basic room. Cable awful.
Business response:
Thank you for your review.Unfortunately cable company was working.So the picture was not good. Sorry about in convenience. Hersh Bhatt Manager
very disappointed When booking through Hotels.com I read about the beautiful view of the surrounding Sedona mountains from their rooms. Check in was at 3:30. My daughters and myself checked in at 4:30, and were given a room on the second level as close to the busy & loud street as possible. When I asked to be moved to one of the rooms with the view of the mountains & away from the street, I was told those rooms were not available. He said if I would have called the day before we could have had one. I didn't believe this and ... read more
Dirty Sheets Room was dated but looked clean. Unfortunately when I pulled the covers back, the sheet was filthy. I called for clean sheets which they brought quickly. There is no ironing board and iron in the room. I called for one and they brought it about 30 minutes later. They asked me to call them when I was done, as there were other guests requesting an iron. I called about thirty minutes later to let them know I was done with the iron and they said the would be there in a few minutes to pick it up. We went to sleep and... read more
Business response:
Sorry about your experience.we will address to house Keeping.
Would not recommend. Could not check in before 3:30. I needed to freshen up before attending a meeting. Rooms were available. Noisy from trucks in the ares.
Business response:
Sorry we can not satisfy you .we tried our best.
Dreamcatcher Inn of Sedona has a 4 star rating with 1,610 reviews.
Dreamcatcher Inn of Sedona is open now. It will close tomorrow at 12:00 a.m.