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400 Bel Marin Keys Blvd, Novato, CA, 94949, United States
Get directionsUnfortunately this time around you guys were unable to help me but if I ever run into trouble I always send to you guys because I trust you and know you did everything you can to recover my data.
Business response:
Thank you for 5 Star review! We are sorry your data was unrecoverable.
Drive Savers has the best customer service I have ever seen! Daily emails stating the status of my order followed up with weekly calls. ( i had a drive that was a real problem) When my hard drive arrived by federal express, the instructions were were great! I was able to access my files. I highly recommend Drive Savers.
Business response:
Thank you for the five-star review Marge. We are happy that it was a successful data recovery!
Excellent communication, professionalism, and services provided through the entire data recovery experience. I have used Drive Savers twice--once after an external hard drive failure, once after a desktop hard drive failure. The team at Drive Savers did their best to rescue digital reminders of precious memories. I can't thank them enough.
First class data recovery service off of a long dead and flooded hard drive with pricing certainly. Very helpful staff. thank you!!
Thank you drive savers for recovering some of my data. I'm so grateful because some is better than nothing. They were very professional about the whole process and communicated with me along the way. Michelle Mandy
Business response:
Thank you for the 5-star review, Michelle! We are happy that our engineers had a successful data recovery and were able to get data back for you.
I immediately panicked when I was told that I lost all of my data on my external hard drive. I reached out to a local company, and they recommended DriveSavers to me. I received EXCELLENT customer service and ALL of my data was recovered. I would recommend DriveSavers to anyone!!
Business response:
Thank you so much for the 5-star review, Brittany! We are happy we had a successful data recovery and got all of your data back.
We took a drive to a different place and they couldn't get it back. It cost quite a lot. Sent it to these guys and well, they didn't get the data back either but the customer service was great. They paid for shipping both ways and didn't charge a thing. I think we'll be using these guys more often.
Business response:
Thank you for the 5-star review Stephanie!
Business response:
Thank you for the 5-star review Lindsey
Drive Savers is amazing! My external hard drive fell and I had to send it to Drive Savers. They took their time and did everything they could to get as much data off of it as they could and for that I am so grateful! It wasn't a full recovery, but they worked their butts off to do as much as they could since my hard drive was in bad shape. Thank you again drive savers. Thank you Ron, Kyle and Clinton, for everything you did to get my memories back to me as much as you could. Oh I forgot one thing... their communication th... read more
Business response:
Thank you for the kind words, Jessica, we are very happy we had a successful data recovery!
DriveSavers has a 4.8 star rating with 2,002 reviews.
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