East Maryland Animal Hospital

4.5

Veterinarians
Phoenix, AZ

About this business

Healthcare Veterinarians

Location details

529 E Maryland Avenue, Phoenix, AZ, 85012, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 6:00 p.m.
Tue	7:00 a.m. to 6:00 p.m.
Wed	7:00 a.m. to 6:00 p.m.
Thu	7:00 a.m. to 6:00 p.m.
Fri	7:00 a.m. to 6:00 p.m.
Sat	8:00 a.m. to 2:00 p.m.
Sun	Closed

4.5782 reviews

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Alexander R.

12 years ago

I can't speak to the quality of care and knowledge with nutrition outside my experience with Jennifer Marschel. I will say the facility inside was clean, staff was very kind, and professional. Although, I politely smiled as I was given such condescending and arrogant stances to see how far she would go, it was very insulting and hurtful. From her summary as I asked for this in writing "Discussed with owner my concerns of feeding a raw diet, homemade diet, especially at her age." She goes on to incorporate her opinion int... read more

Business response:

Hi Alexander, thank you for telling us about your experience. Our primary focus is to provide exceptional medical care for your pets and make both you and them feel comfortable during each visit. We are sorry about the way you were treated during your most recent visit. In the future, we will be more sensitive to this issue and strive to provide better service to our clients. We greatly appreciate your kind words about our clinic and staff, and would like the opportunity to discuss this issue in more detail. Please feel... read more

Nicole G.

13 years ago

Let me start off with the positive: everyone here is SUPER nice. My dog loves the staff here. The follow up is nice, I enjoyed getting a call to see how my baby was doing after our visit. Also, I went in with my friend when her cat passed away and they were so sweet. Anyone with an animal knows that's one of the toughest things to go through, and they were great with my friend. Not so good... and it's funny because I've seen this term used in other reviews (and here I thought I was being all original)... Is that I feel lik... read more

Business response:

Hi Nicole, thank you for taking the time to share your feedback of our hospital with us. We understand how important your furry friend is to you and are committed to providing you and your pet with the highest quality of veterinary care and service. We believe in preventive care so during the physical exam, we do a complete head to tail inspection of your pet to ensure nothing out of the ordinary is going on. We would appreciate the opportunity to discuss your concerns in more detail. A representative from our hospital will ... read more

Conrad P.

13 years ago

They like to nickel and dime you with everything. You bring your cat/dog in for a check up and later you get a call for something else that is wrong with them or they need some sort of medication. Also they only have women as vets which is kind of strange

Brittany M.

13 years ago

Mostly staff is great (Candida is the best). Prices are DEPLORABLE. Compare prices between EMAH and other Vets before making the decision to make this place your primary vet. I Guarantee you that they will try to nickle and dime you for EVERYTHING if you let them. Not ethical in my books.

Brittany G.

13 years ago

Aletheia W.

14 years ago

eh. the vet and staff are nice, but nothing really stood out to me. i did NOT like that they took my pup out of the exam room into the back to check out his eyes and other things. why couldn't they just check him in front of me??? MD's don't take babies out of the room for checkups.... ANNNNND i didn't like how the vet didn't know how to answer my questions about eye stuff and meds. i know, dog eyes are different than human eyes, but i think there *may* be some similiarities, and i'd hope that i learned something useful ... read more