Eldorado Resort Casino

4.1

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.124,635 reviews

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Hope

a year ago

Millies resturant...some issues with the food at breakfast

Business response:

Thank you for taking the time to share your feedback. We sincerely apologize if your experience was anything less than satisfying. The excitement and enjoyment of all our guests is our top priority and we’re saddened to learn we failed to meet those expectations on this occasion. We hope you’ll provide us with the opportunity to welcome you again and a chance to better serve you in the near future. Best regards,

James

a year ago

check in need more staff and friendly people. had to leave a day early. was told since I booked my trip with Expedia there would be no refund for the room also had to pay the resort fee also. even though I checked out a day and a have early. The lady said the only way to get a refund was to booked thru them the next time and not use Expedia.

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,

Keiry

a year ago

Todo muy bien

Business response:

Gracias

Irma

a year ago

Business response:

Thank you for the review.

Jenn

a year ago

The El Dorado was perfect for our family, this was our first trip to Reno and the Row had options for our 12 year old and parents. Great location to shops, and the river walk. The pool was a good escape from the heat, though it is small and the beds were on the older side. Overall, we had a great time and would definitely look at the Row resorts for our next Reno stay!

Business response:

Thank you for the great review! We hope to see you again soon.

Mark

a year ago

Business response:

Thank you for the review.

Jessica

a year ago

Easy to access for everything

Business response:

Thank you for the review.

forty