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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
One of the elevator floors felt like they were going to break. I didn’t want to walk around outside as much because I felt unsafe with the people around me. Also, the first night there were two guests fighting in the room above me threatening each other.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Convenient location to the strip and to the other casinos in "the Row".. Our favorite out of the 3..Cicus Circus, Silver Legacy and the Eldorado.
Business response:
Thank you for the great review!
The check in person(Dennis) was a 100 percent improvement over the person that checked us in early Saturday morning
Business response:
Thank you recognizing Dennis. We apologize for your first experience at the check in on Saturday. We hope to see you again soon.
Business response:
Thank you for the review.
Quite
Business response:
Thank you for the review.
Old property and very small rooms.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
No Temp Control in the Room! There was no temp control..no air conditioning...it was very uncomfortable in the room especially sleeping!!! I was using the Sierra elevator...the old rooms.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Business response:
Thank you for the review.
Business response:
Thank you for the review!
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,382 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.