Emagine Novi

4.5

Movie Theater
Novi, MI

About this business

Arts & Entertainment Movie Theater

Location details

44425 West 12 Mile Road, Novi, MI, 48377, United States

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Weekday	Schedule	Status
Mon	11:30 a.m. to 10:00 p.m.
Tue	11:30 a.m. to 10:00 p.m.
Wed	11:30 a.m. to 10:00 p.m.
Thu	11:30 a.m. to 10:00 p.m.
Fri	11:30 a.m. to 11:00 p.m.
Sat	10:30 a.m. to 11:00 p.m.
Sun	10:30 a.m. to 10:00 p.m.

4.56,811 reviews

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Jeff Hansen

4 years ago

Having people walking around with food orders and interrupting me because folks next to me are too lazy to get up and get there own popcorn and pop or whatever is on the menu while the movie is actually playing is absolutely uncalled for. The movie I was there to watch was interrupted 4 times. This is not acceptable.

Jefferson Wook

4 years ago

After 30 min of trying to make the sound work they gave up. Terrible. Went to another location this past weekend for a different movie. They couldn’t get the video to work for 20 min. Not sure what the deal is with this company but at this point I’ll just stream the movies at home. Fail

Ella Presh

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4 years ago

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Jennifer Ilene

4 years ago

I depend on captions to watch a movie and their devices don’t even work. The first time, the batteries didn't work. It took a long time to find one that did or find batteries available. One machine was stuck on the device name. Another said the theater connecting to it. They told my husband that the 2 devices they normally use were checked out by other guests at the time and their to do list was to check the other machines out. So I missed out a lot of what the actors are saying in the movie and my husband also missed out a ... read more

Business response:

Hi Jennifer, I'm really sorry about this. You're right, we should have had devices that worked for you and I'm sorry that we failed to do so. Can you please send me an email at operations@emagine-entertainment.com so I can get a bit more information from you and to try and make this better? Thank you so much.

Nisa Prays

4 years ago

The theater was so dirty (lobby and concessions especially) and the air was up too high (It was way too cold 🥶 in the theater the entire time of the 2 hr movie).

Business response:

Hi Nisa, thanks for taking the time to let us know where we need to improve. I'll reach out to my team at Emagine Novi and see what happened with the cleanliness because we definitely want to keep up our appearance. And if you're ever uncomfortable in the theater, please let a staff member know so we can manually adjust the temperature. We hope you'll come back and give us another chance soon.

Paula Goward

5 years ago

Prices are fine, theatres are nice, no problem with employees BUT the bathrooms are atrocious!!!! Never clean, no matter what time of day or night I go to a movie. I understand the dust in the bathroom from the construction; however, urine all over the toilets, wet floors, toilet paper, plugged up toilets, no paper towels, none of that is due to construction. If you want us to pay the prices for a nice theatre we deserve a clean bathroom. Employees with other responsibiliites should not be responsible for this, hire clea... read more

Joe Harmon

5 years ago

It had been a while since I've been and wow!!! Things have really gone down hill there. I will continue to support AMC theatres and will not be giving a penny more to Imagine entertainment. The bathrooms were gross!!! 3 ticket spots open which is less than half kiosks were not working. Theatre was dirty. Should I go on?