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Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs.
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Save your money. They go above and beyond not to pay. Huge waste of time and money to trust any insurance company.
I have been with another Pet Ins,which was rated very high, but their Customer Service was HORRIBLE! EMBRACE INS is such an improvement!
If I could give them no stars I would. The stringency at which this company uses to cover your pet is above and beyond the worst imaginable. Everything falls into some sort of waiting period or plan out they just come up with some excuse to not cover the issues.
This company starts reasonable then increases premiums to $4000 a year for my dogs. Totally out of control. They had to file for a legal exemption because they increase premiums every year by 30% and this isn’t allowed in NJ. The customer service people are so nice and clearly not very smart or part of the scam. Stay away from this company they are the worst and now my pets can’t be insured. :(
Female pug and they have run me up and down and not pay the bills because they want to do a review every one of the dogs everybody wants a dog this is insane again today I have them from the vet so there will be no misunderstanding no more lies
This company does not pay your vet bills and finds every crazy excuse to not pay you. The last excuse was. Your puppy is on HP dog food so we will not pay for any ear infections, allergies or dermatology bills because she eats Hp dog food. Embrace will not reimburse me for an allergist appt because that has to do with an ear Infection 6 months ago. She had a clean bill of healthy. No ear infection or yeast but won't pay because of the dog food that she eats. Totally bring ripped off with embrace.
No one should have to worry about a dog being sick and how much the vet charges. Yes, the vet sells wellness, but it never includes the prescriptions etc.. the anesthesia on a dental. The vet tells you there is an annual dental - but fails to tell you the Anesthesia is your responsibility at $80 a pop. No caps on what it will pay other than the 90 percent or 80 percent level you choose, whereas other insurance companies cap at reasonable and customary charges.
Not enough information given when you join this company. Then when you send in claims, they aren’t covered, because nothing had been told to you from the beginning. I had to get more coverage to the tune of almost 50% more. Hardly any reimbursement. Not worth it!
If I could give Embrace a zero stars I would. I feel like I've been scammed for my money. I submitted a claim in the beginning of Oct. it is now feb.25 and embrace has not decided if it would cover the submitted claim. I have been very patient with embrace, I called them several times to ask about my claim and although the staff is very nice they are not very helpful. As I read reviews they seem to have a MO, They say they have requested records from your vet and that it is the vet who is taking a long time to send the recor... read more
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 3.9 star rating with 13,683 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is closed now. It will open at 8:30 a.m.