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Empire Moving Group
- Movers
- Boca Raton, FL
About this business
Location details
5550 Glades Rd, Suite 500, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I recently started move process across country from GA to OR. I started this process with Empire Moving in January 2023. The move was set up successfully for "pickup" on May 11. Empire was fantastic through the entire booking process and communication was excellent. Movers who showed up on 5/11 were NOT Empire, but "LUXURY LOGISTICS". I've read many reviews which show that Empire consistently hires suspicous companies as the sub-contracted movers. I never heard of Luxury Logistics until they showed up at my door. However, th... read more
Don't hire them!! You will be charged for going over the amount quoted due to bulky items like washer and dryer which they are aware of from the beginning. The excuse will be they are not there at pick up so how could they possibly know the size of your items so what rhe driver says goes. Even when they come late at night 8:30 p.m. no compensation will be given because you accept the arrival time. Then, they will work you into their schedule for delivery in 12 to 14 days. It's all a sham cause they have you over a barrel cau... read more
This is not a moving company. They farm out the work to third-party companies without informing you when we called to complain that the third-party company had a different price on the day of moving they told us our contract wasnt with them when I explained that the bill of lading states it is a contract, and at the top has the name of Empire moving they hung up on me. I asked to speak with a supervisor because the customer service agent kept talking over me. The supervisor was worse than the customer service agent. I called... read more
Live in ********** was promised 300 dollars off my move if it turned into a local move instead of the original interstate move. Never was reimburse. The customer service people were horrible and tried gaslighting me. Lying about information they did not provide to me.
Dont do it!! They are just a broker that hires the cheapest labor from uhaul to do the job! All of your stuff wont fit or cannot be moved without an appliance dolly, which they dont require actual movers to have.
NEVER HIRE EMPIRE MOVING GROUP We recently hired Empire Movers/Empire Moving Group, LLC, to assist with an interstate move, within ********************************* Our experience with them has been extremely disappointing; we felt cheated, helpless; at their mercy on the day of our scheduled move date. The company failed to deliver on their initial estimate, doubling the amount of our binding estimate, disregarded agreed-upon moving timelines in spite of paying extra $150 to have a fixed day, and treated us, as a consumer, ... read more
We recently hired Empire Moving Group to assist my daughter with her interstate move, just within ************************** to **. Our experience with them has been extremely disappointing & we felt cheated, mad, frustrated, helpless & at their mercy on the day of our scheduled move date. The company failed to deliver on their initial estimate & on day of move charged us double the amount of our binding estimate, disregarded agreed-upon moving timelines in spite of paying extra fee to have a fixed day, and treated us, as a ... read more
CRIMINALS!!!! DO NOT USE THIS COMPANY!!!!!!!!! CRIMINALS! CRIMINALS! CRIMINALS!!! ****WILL BE SUING THEM!!!!*****THEY ARE A BROKER THAT DEALS WITH CRIMINALS - THEY STEAL YOUR ITEMS AND DAMAGE THE FEW ITEAMS THAT ACTUALLY ARRIVE!!!!!!!!! THEY STOLE OVER $20,000 of goods, (we have surveillance video of the moving company taking these items to the truck) and damaged $30,000 of goods upon delivery!!!! (K Y L E), their "TOP AGENT" manipulated ** into believing this service was top notch and quoted us a reasonable price. HOWEVER, ... read more
Can I put no stars? I had a ***** sq. Ft. Apartment and somehow the estimate turned into only 480 cubic feet needed and when mover got there I had to dish out an extra $1,600 or he would not load truck. Because he said I have over 900 cubic ft. How does someone under estimate that poorly when it is their business to estimate?Requested a refund of my deposit from empire. I will never use empire again or recommend them. And when they lay their head on their pillow at night - how do they sleep? Cheating so many people!
Frequently asked questions about Empire Moving Group
How is Empire Moving Group rated?
Empire Moving Group has a 4.2 star rating with 2,899 reviews.
When is Empire Moving Group open?
Empire Moving Group is closed now. It will open tomorrow at 9:00 a.m.