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Encompass Health Rehabilitation Hospital of Henderson

4.2

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10301 Jeffreys St, Henderson, NV, 89052, United States

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4.2374 reviews
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Dawn F.'s profile image
Dawn F. 
rating
2 years ago

1. they put people at risk ( disregarding discharge agreement) in 120 degree weather they discharged some one a day early ! drove them to the house they had no way to get into a house putting them at risk for stroke . 2. they state some on cant go to services ( dr visitor the next day they release saying they are no long er infectious because Medicare stop paying them . 3. communication just sucks , they never answer questions, you ask a question and they answer is totally irrelevant 4. they do a little as possible disre... read more

Business response:

Hi Dawn, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Trevor S.'s profile image
Trevor S. 
rating
3 years ago

I just had the worst interaction with a woman who works at the front desk of Encompass Health south. She was rude, callous, and didn't seem to care about any of my questions or concerns. I'm going to complain to the management. I've never experienced anything like that in a healthcare setting. 

Business response:

Hi Trevor, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com 

Trevor S.'s profile image
Trevor S. 
rating
3 years ago

I just had the worst interaction with a woman who works at the front desk of Encompass Health south. She was rude, callous, and didn't seem to care about any of my questions or concerns. I'm going to complain to the management. I've never experienced anything like that in a healthcare setting. 

Business response:

Hi Trevor, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com 

Theresa B.'s profile image
Theresa B. 
rating
4 years ago

My friend is in there , day one laying in own mess not getting pain meds. No one has checked on him in 4 hours!!! Then he had a legit concern and before you could snap your fingers he was booted out to another facility!! Shame on encompass!! 

Business response:

Hi Theresa, thanks for sharing your concerns with us. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com. 

Theresa B.'s profile image
Theresa B. 
rating
4 years ago

My friend is in there , day one laying in own mess not getting pain meds. No one has checked on him in 4 hours!!! Then he had a legit concern and before you could snap your fingers he was booted out to another facility!! Shame on encompass!! 

Business response:

Hi Theresa, thanks for sharing your concerns with us. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com. 

Lauren S.'s profile image
Lauren S. 
rating
4 years ago

My family and myself are so disappointed with the care from Encompass Health that was provided to my mother. We had two horrible experiences from two different CNAs while a family member was present with my mother, that makes us very concerned for a patient that would be unable to advocate for themselves. One of the instances was when my father was present and my mother requested to go to the restroom, to which the CNA replied, "I don't have time for this", walked out of the room, and never came back. Then my dad had to take... read more

Business response:

Hi Lauren, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com. 

Lauren S.'s profile image
Lauren S. 
rating
4 years ago

My family and myself are so disappointed with the care from Encompass Health that was provided to my mother. We had two horrible experiences from two different CNAs while a family member was present with my mother, that makes us very concerned for a patient that would be unable to advocate for themselves. One of the instances was when my father was present and my mother requested to go to the restroom, to which the CNA replied, "I don't have time for this", walked out of the room, and never came back. Then my dad had to take... read more

Business response:

Hi Lauren, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com. 

Cecilia C.'s profile image
Cecilia C. 
rating
4 years ago

My dad is currently a patient at Encompass. He is very happy with the physical therapy & physical therapists. This review is solely based on the follow issues. They do not have his medication available to him, luckily my mom brought his from home. His morning medication needs to be taken with food otherwise it upsets his stomach, they have not accommodated this even though my dad keeps telling them. Last night he called my mom to tell her they didn't have the cream to ease the itching from his shingles, they said they would... read more

Business response:

Hi Cecilia, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com. 

Cecilia C.'s profile image
Cecilia C. 
rating
4 years ago

My dad is currently a patient at Encompass. He is very happy with the physical therapy & physical therapists. This review is solely based on the follow issues. They do not have his medication available to him, luckily my mom brought his from home. His morning medication needs to be taken with food otherwise it upsets his stomach, they have not accommodated this even though my dad keeps telling them. Last night he called my mom to tell her they didn't have the cream to ease the itching from his shingles, they said they would... read more

Business response:

Hi Cecilia, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com. 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Henderson

How is Encompass Health Rehabilitation Hospital of Henderson rated?

Encompass Health Rehabilitation Hospital of Henderson has a 4.2 star rating with 374 reviews. 

When is Encompass Health Rehabilitation Hospital of Henderson open?

Encompass Health Rehabilitation Hospital of Henderson is open now. It is open 24/7.