Encompass Health Rehabilitation Hospital of Round Rock

T W. 

on Yelp

14 years ago

I would not recommend this place to anyone! A relative went there after a major surgery and she was sat in the waiting room for 2 1/2 hours in a wheelchair before putting her in her room. This whole time she was denied her scheduled medicines and was not offered dinner. While being there for a week they only completed 4 hours of actual rehabilitation, the rest of the time was spent being ignored by the staff. Do not bring your loved ones here! 

Lisa K. 

on Yelp

14 years ago

Don't put your relatives there! Don't go there yourself! You will regret it. It used to be a great place, but has gone downhill. The physical and occupational therapy is good, however, therapists are overworked, meaning they cannot give patients the attention they would like to. My 84-year old Mother couldn't get her bed changed or nurses to answer her calls. When she asked to have a shower, the nurse told her to wait until the next shift comes on board. Then, the next shift would say the same thing. Dietary kept giving her... read more

Lisa K. 

on Yelp

14 years ago

Don't put your relatives there! Don't go there yourself! You will regret it. It used to be a great place, but has gone downhill. The physical and occupational therapy is good, however, therapists are overworked, meaning they cannot give patients the attention they would like to. My 84-year old Mother couldn't get her bed changed or nurses to answer her calls. When she asked to have a shower, the nurse told her to wait until the next shift comes on board. Then, the next shift would say the same thing. Dietary kept giving her... read more