Encompass Health Rehabilitation Hospital of Round Rock

Susan T. 

on Yelp

8 years ago

DONT SEND YOUR LOVED ONE TO THIS FACILITY! All the bad reviews are accurate. We thought if we watched over our 90 year-old father it would be ok and he'd get the physical therapy he needed. That didn't happen. He was there four days and it was a nightmare. In four days he didn't get a bath. In four days he only received one PT session. In four days he gained 30 pounds of water weight and they refused to give him his medicine (5 pounds is considered an emergency). My mom wanted to see his intake chart to see how much he weigh... read more

Susan T. 

on Yelp

8 years ago

DONT SEND YOUR LOVED ONE TO THIS FACILITY! All the bad reviews are accurate. We thought if we watched over our 90 year-old father it would be ok and he'd get the physical therapy he needed. That didn't happen. He was there four days and it was a nightmare. In four days he didn't get a bath. In four days he only received one PT session. In four days he gained 30 pounds of water weight and they refused to give him his medicine (5 pounds is considered an emergency). My mom wanted to see his intake chart to see how much he weigh... read more

Jack F. 

on Yelp

9 years ago

Good nurses and therapists. HOWEVER the staff and management are completely incompetent.... to lack of concern for patients... repeated mistakes, Will NEVER GO BACK TO THIS FACILITY! Mistakes put patients in danger. 

Jack F. 

on Yelp

9 years ago

Good nurses and therapists. HOWEVER the staff and management are completely incompetent.... to lack of concern for patients... repeated mistakes, Will NEVER GO BACK TO THIS FACILITY! Mistakes put patients in danger. 

Amy B. 

on Yelp

10 years ago

I stayed here for a month (Nov-Dec 2012) following emergency spinal surgery at Brackenridge. I had been slowly becoming paralyzed from the waist down but having the most severe pain at the same time. Unable to walk and becoming incontinent, I was rushed by ambulance to two different hospitals (Round Rock and then Brackenridge) as it was decided by my surgeon that I needed decompression surgery asap. After the surgery, I was still having trouble moving from the waist down and I also found out I had a condition called Foot Dro... read more

Amy B. 

on Yelp

10 years ago

I stayed here for a month (Nov-Dec 2012) following emergency spinal surgery at Brackenridge. I had been slowly becoming paralyzed from the waist down but having the most severe pain at the same time. Unable to walk and becoming incontinent, I was rushed by ambulance to two different hospitals (Round Rock and then Brackenridge) as it was decided by my surgeon that I needed decompression surgery asap. After the surgery, I was still having trouble moving from the waist down and I also found out I had a condition called Foot Dro... read more

patrick I. 

on Yelp

11 years ago

Avoid at all cost! Inpatient staff had no idea what was going on and case manager was clueless and condescending. All case manager could do was tell us how bad off my grandmother was but could not tell me what therapy she had or how she was doing with therapy. Took some high level phone calls to finally get things done. Very scary place! 

patrick I. 

on Yelp

11 years ago

Avoid at all cost! Inpatient staff had no idea what was going on and case manager was clueless and condescending. All case manager could do was tell us how bad off my grandmother was but could not tell me what therapy she had or how she was doing with therapy. Took some high level phone calls to finally get things done. Very scary place! 

D. W. 

on Yelp

11 years ago

This is my edited review of 1st experience with them in which I gave them a higher rating at that time before we learning what we know now about my Dad's care there. Under new management HealthSouth now for 2nd visit and not good at all....but that is not all... now after he ended up back at a new hospital from there given a turn for the worse - learning actions or inactions during his 1st stint there over 6 months ago have caused a lot of his ongoing problems resulting in being in and out of hospitals afterwards - at times... read more