Encompass Health Rehabilitation Hospital of Round Rock

D. W. 

on Yelp

11 years ago

This is my edited review of 1st experience with them in which I gave them a higher rating at that time before we learning what we know now about my Dad's care there. Under new management HealthSouth now for 2nd visit and not good at all....but that is not all... now after he ended up back at a new hospital from there given a turn for the worse - learning actions or inactions during his 1st stint there over 6 months ago have caused a lot of his ongoing problems resulting in being in and out of hospitals afterwards - at times... read more

Odie C. 

on Yelp

11 years ago

I arrived at Reliant Rehabilitation Hospital on 08/19/2015 and was a transfer from Seton Williamson Hospital after a failed back surgery, which caused loss of movement in the left leg not to mention agony of the actual back surgery itself (nerve pain is by far the worst pain I have ever felt and feel every single day). 10 minutes after I arrived at Reliant Rehabilitation Hospital I was left in the room alone for about 30 minutes until finally a certificated nursing assistant came in to get my vitals and speak to me about ... read more

Odie C. 

on Yelp

11 years ago

I arrived at Reliant Rehabilitation Hospital on 08/19/2015 and was a transfer from Seton Williamson Hospital after a failed back surgery, which caused loss of movement in the left leg not to mention agony of the actual back surgery itself (nerve pain is by far the worst pain I have ever felt and feel every single day). 10 minutes after I arrived at Reliant Rehabilitation Hospital I was left in the room alone for about 30 minutes until finally a certificated nursing assistant came in to get my vitals and speak to me about ... read more

Lisa C. 

on Yelp

11 years ago

BEWARE OF INPATIENT DIRECT CARE STAFF. My mom was released today after 12 days and after two hours at home she was rushed to the ER with severe dehydration. The out patient rehab staff is good. But BEWARE of inpatient staff!!! 

Lisa C. 

on Yelp

11 years ago

BEWARE OF INPATIENT DIRECT CARE STAFF. My mom was released today after 12 days and after two hours at home she was rushed to the ER with severe dehydration. The out patient rehab staff is good. But BEWARE of inpatient staff!!! 

Very Rev. Bishop Daighidh L. 

on Yelp

11 years ago

AVOID AT ALL COSTS!!!!! The direct care staff are very caring, and try to do what they can with the limited staffing that they are allowed. When visiting a family member I have seen it take over ten minutes for staff to answer a call button. Upper management however, when there is a problem, (which we had SEVERAL) is less than useless. This chief nursing Officer is a condescending woman, who denies any knowledge of any problems, even though her staff had assured us on more than one occasion that they would let her know the i... read more

Very Rev. Bishop Daighidh L. 

on Yelp

11 years ago

AVOID AT ALL COSTS!!!!! The direct care staff are very caring, and try to do what they can with the limited staffing that they are allowed. When visiting a family member I have seen it take over ten minutes for staff to answer a call button. Upper management however, when there is a problem, (which we had SEVERAL) is less than useless. This chief nursing Officer is a condescending woman, who denies any knowledge of any problems, even though her staff had assured us on more than one occasion that they would let her know the i... read more

L J. 

on Yelp

11 years ago

This hospital should be avoided if you wish for your loved one to make any progress after surgery, stroke, or accident. Our family had to ask multiple times for simple assistance with toileting, bathing, dietary issues, clarification of billing issues, treatment plans, etc. The therapy staff is great! The nursing staff, supervising doctor, and case manager were rude, condescending, and had no clue about my family member as a patient. The only options presented to us were worst case scenarios. We felt our family member w... read more

L J. 

on Yelp

11 years ago

This hospital should be avoided if you wish for your loved one to make any progress after surgery, stroke, or accident. Our family had to ask multiple times for simple assistance with toileting, bathing, dietary issues, clarification of billing issues, treatment plans, etc. The therapy staff is great! The nursing staff, supervising doctor, and case manager were rude, condescending, and had no clue about my family member as a patient. The only options presented to us were worst case scenarios. We felt our family member w... read more