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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
This company is a scam I had the policy for almost a year and upon filing my first claim they had me send over my oil change history to make sure it was up to date and when they saw everything was up to date myself and the repair shop could not get anyone to answer the phone for 8 days. When I finally got in touch with the company to fix my supercharger they told me to tell the repair shop they had to break down the supercharger to see if it had lubricants in it and if it didnt they would not cover it. So, I needed to pay ou... read more
Business response:
Hi ******, were sorry to hear about your experience. Wed like to see what we can do to make things right. Please email *********************************** with these details and your coverage plan information, and we will be in touch soon. Thank you, The Endurance Team
Np claims yet - Hopefully never. Sounded great on phone interview
I feel that this company is just another scam that will take your money and then deny any coverage and leave you with a huge bill at the dealership worst customer ********************** ever. I would strongly recommend that no one ever use this company for anything negative 100 stars
Business response:
*****, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into your concerns. Please send us an email at *********************************** with your coverage plan information so we can assist you further.Sincerely,The Endurance Team
Get your information updated before telling your customers that they have not renewed their membership, It’s bloody annoying that I have to tell you that I have already renewed and started paying for my renewal. Get your information sorted out and don’t piss of your customers
Do not recommend. Found every reason to not cover the started covered parts. Keep your money. This is NOT where you want to spend it. Customer ********************** was OK but refused to even speak to the shop owner.
Business response:
Hi, ******. Were sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at *********************************** with these details of your situation and contact information, and we will be in touch. Thank you, The Endurance Team
WORST WARRANTY COMPANY EVER !!! A year ago I got a warranty with them for my 2013 ***** Cruze. Then all of the sudden something goes on with my engine apparently Endurance says go get receipts for changing your oil So I do . Well because its a Mom and Pop place and not Computer generated they told me they could not accept ******* my engine is shot No vehicle By the way they wont help you get a rental till after they approve your ***airs. They even sent someone to the shop to inspect everything. Took samples of the oil Paid $... read more
Business response:
********, thank you for your feedback. Wed like to see what we can do to make things right as quickly as possible for you. Please email us directly at ************************************ and we will be in touch soon. Thank you, The Endurance Team
I originally called to get a quote on a truck I was wanting to purchase. I decided, after looking around and asking questions, that I wouldn't go with this company. They seem to always find an excuse to deny a claim. Most mechanic shops won't accept the coverage suggesting that you pay them and then file yourself for reimbursement. I asked them to remove my info from their system. After this, I have been inundated with calls, emails, and regular mails. I have asked for it to stop.
Business response:
****, were sorry to hear about your frustration. We would like to get this resolved for you as soon as possible. If you requested to be placed on our Do Not Contact list, please allow up to 10 days to process the request. If you're still having issues after that time, give us a call at ************** and an Endurance customer ********************** representative will be happy to assist you. Thank you,The Endurance Team
I promise all of these reviews with 5 stars are fake, this company is a scam. I got a policy the sales guy sold me a dream, he advise this is the best policy and you are fully covered. my car stopped o the road and here comes the moment of truth, the claim was denied. the *** told me I had the wrong coverage and he can sell me the correct policy for a higher premium. I canceled this policy asap but before i can cancel it has to be notarized. once I sent in the paper work to cancel the policy now im being told I have to wait ... read more
Business response:
******, were sorry to hear that you had a negative experience. We would like the opportunity to investigate your concerns further. Please send us an email at *********************************** and a representative from our team will contact you soon. Thank you, The Endurance Team
Y'all are just a bunch of scammers.we had a transmission that went out on my 2004 ***** Impala and y'all refuse to pay for the repairs.i will not recommend y'all to anyone.i am going on social media and put it out that y'all will take the money but refuse to pay for anything
Business response:
*****, were sorry to hear about your experience. Wed like to see what we can do to make things right. Please email *********************************** with these details and your coverage plan information, and we will be in touch soon. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.