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Endurance Warranty Services

4.1

About this business

Location details

400 Skokie Blvd., Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.133,416 reviews
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Margaret G's profile image
Margaret G 
6 years ago

I received an "Important--Open Immediately" letter from them stating that there would be a price increase to their extended vehicle service plans effective June 14, 2019. Now, I have a 2000 ****** ****--yes, a 19 year old car-- and have never had an extended service plan. My name and address are correct on the envelope and on the letter. I believe that this is a scam. If I had just bought a car, which I am looking to do currently, this would have thrown me. This is a dishonest act. 

Customer ID# A1102319906 B.'s profile image
Customer ID# A1102319906 B. 
6 years ago

I feel as though this should be listed under SCAM. This company has my information and sends me letters using an issued Customer ID, for purpose of insurance coverage, quotes they cannot honor due to price increases, etc. They need to discontinue this deceptive practice. They are NOT in accordance with this fake VPA they are associated with. According to BBB they are NOT an accredited business, which is listed in the information on their website, showing themselves with an A rating. They say they get their info on people fro... read more

willie q's profile image
willie q 
6 years ago

i purchased a contract but when i finally received the policy it excluded the hard top convertible coverage i was told it included. i cancelled and was told a partial refund was in order because i could not find the email i sent requesting cancellation within 30 days. the policy had many exclusion like seals and gaskets but overall it appear to be a good policy. the cost was a good value but i never got a change to use coverage. 

Jenifer B's profile image
Jenifer B 
7 years ago

I am very unhappy and disappointed about the claims service that I am receiving for my current repair. My vehicle is being repaired at ***** ****** in Brooklyn, NY and the repair claim includes Lower Control Arms, Rear Stabilizer Bushings, Rotors & Brake Pads and Two New Tires ALL required due to the lower control arm failure which caused the other components to breakdown. I took my car in for servicing on Tuesday, May 21st at approximately 6:30 am and due to Endurance’s requirement to provide cheaper parts for the repair, m... read more

sofia d's profile image
sofia d 
7 years ago

I am getting countless mail and some phone calls from this company, claiming that they have information that my car warranty expiring ( I have a new car!). I contacted them several times to stop this solicitation, especially based on false information.... but mail and phone calls continues regardless several promises to remove me from the lists. They also refuse to tell me how they got my information. If this is how they do their business, why would I trust them with my car even if I need/want to get a warranty on it? 

Fredrick M.'s profile image
Fredrick M. 
7 years ago

SCAM SCAM SCAM.... I took my **** to the shop due to the transmission shifting hard. The shop said the transmission was wearing out internally and will need to be replaced. This is supposed to be covered in the $170/Month i've been paying Endurance. After the inspector turned in his report he said the plaque on the car recommended 255/40/19 tires and when i bought my car it came with 255/35/19. Endurance denied my claim due to the variance in my tires. This is the biggest weasel clause i think i've ever experienced dealing w... read more

Geoff O's profile image
Geoff O 
7 years ago

This company has somehow purchased my information and calls 5 to 8 times a day. My name and # are not even associated with me and somehow they have my name # and make and year of my vehicle. I have called back and been removed I have pushed the #2 to be removed. I keep getting calls. My phone number is a business line and they keep calling and calling. I have had enough. Please help. 

Carla P's profile image
Carla P 
7 years ago

The sales representative quoted me a total price that was different from what the payments added up to. I didn't do the math until we reached the verification process and I asked them to cancel at that time. A week later I noticed a charge against my account and immediately called to cancel. The representative I spoke tried to convince me to keep the service, but I would not budge. He then said he cancelled the contract and I would see a refund within 3-7 days, but I would not get an email confirmation - only something in th... read more

Affree B's profile image
Affree B 
7 years ago

This company is a scam 

Frequently asked questions about Endurance Warranty Services

How is Endurance Warranty Services rated?

Endurance Warranty Services has a 4.1 star rating with 33,416 reviews. 

When is Endurance Warranty Services open?

Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.