Endurance Warranty Services

Tara S 

on BBB

7 years ago

FRAUD FRAUD FRAUD 

Jana h. 

on BBB

7 years ago

These people are fraud call and send nasty letters. Then hang up on you when you catch it. If I didnt have to leave any kind of star I would but their systems require it 

Victor A 

on BBB

7 years ago

It is a SCAM, I paid for the select premier coverage and took my car to get repaired for the trunk latch assembly (which is covered on page 5 of 22 under luxury electrical), but since the button was worn down they did not honor the repair saying it was "an act of God or nature". Next time, I needed my pulley repaired (which is covered on page 4 of 22 under Engine). It states: Timing belt, water pump, Impeller shaft, bearings, bushings & housing, intake & exhaust manifolds, engine mounts & cushions, engine torque strut, harmo... read more

David C. 

on BBB

7 years ago

This company is a joke. I had this company for a peace of mind just in case my truck broke down. I'm truck check engine light ended up coming on. So I took it to a ASE certified shop like they require. The shop did their diagnostic and said it had something wrong inside the transmission. So the shop filed a claim. Endurance said they had to send out a Inspector. They said it would take 24 to 48 hrs. Friday morning the inspector came out and took the truck for a test drive (reminder you I never gave endurance permission to dr... read more

Mary Ann 

on BBB

7 years ago

I have a corporate leased vehicle, I do not even need coverage. I love the fact that I need to call them back and verify MY make and model. Has SCAM written all over it. My letter also states that I have received multiple notices and have not contacted them, ALL LIES. Threatened me that my coverage will lapse, I do not even have their coverage. Scam, scam, scam. 

Jerry S 

on BBB

7 years ago

Continues to bug me via phone and mail despite me not having a car and NEVER having a car. The 5 Star reviews are OBVIOUSLY astroturfing. Not even ONE regular actual customer would come to BBB just to comment on how friendly a specific customer service person was...let alone hundreds of people within a week of each other. In other words, you can't trust the BBB anymore either. 

Jovan B 

on BBB

7 years ago

I purchased my warranty from this company back in August of 2016 (Contract # **********8 just to let you know that this is not a fake post). Every time a repair was needed for my vehicle it was like pulling teeth attempting to get this company to pay for the repairs even though this companies claim to fame is worry free repairs. The repair facility would always call me stating that they were having issues with this company in getting a claim approved or paying for a claim that they already approved. I have spent hours on the... read more

Tammy 

on BBB

7 years ago

Terrible extended warranty... took my vehicle in to a dealership they misdia it, towed it to another company to which they found a problem called Endurance Warranty to which they sent an inspector out to look at the vehicle... 2 days later got denied on the claim because the tires were t the size marked on the door... read the fine print of the contract and it is in the contract about alterations to the vehicle but when I called about getting the coverage I told them the vehicle had a lift on it and over sized tires they sai... read more

marie m 

on BBB

7 years ago

my experience has not been good at all. I purchase this warranty because I was told it was the best and cover everything from bumper to bumper. I brought in my **** to dealer because the heat was not blowing. I was told from the dealership that the control heads needed to be replace. The control heads is what tells the blower to go on and to go off. The dealership called endurance warranty to put in the claim and was told it was denied which didn't make any sense since the control heads control the blower. I then called warr... read more