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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I received a letter informing me that the price I was quoted for a service contract, specifically for my vehicle, would no longer be available after May 10, 2019. I don't own a car and haven't owned one in 35 years. I was very freaked out that someone had stolen my identity. My blood pressure skyrocketed and I could easily have had a heart attack. If the identity thieves were asking for service contract quotes, had they also bought a car in my name? What else did they do? I frantically called the company, and was nonchalantl... read more
This company is a scam. They buy (and sell, I assume) personal information and use it to try to intimidate people into buying an extended warranty. If you read the other reviews, you'll see that the coverage offered is usually denied when a claim is made. My review is simply to state that they're still lying about their BBB rating. As of today, 5.8.19, they are still claiming to have an A+ rating with the BBB. When I spoke to a CSR today, he stated that they are accredited and have an A+ rating. When I disputed that and told... read more
THIS COMPANY IS 100% A FRAUD COMPANY!!! KEEPS MAILING TO MY WIFE'S NAME THAT WARRANTY EXPIRING. 1) MY WIFE'S HAS NOTHING TO DO W/MY VEHICLE, HER NAME IS NOWHERE ON THIS VEHICLE. 2) I HAVE A 100K/10 YR WARRANTY FROM MANUFACTURER AND THESE IDIOTS HAVE NOTHING TO DO W/YOUR WARRANTY, JUST TRYING TO SCAM $$$ FROM PEOPLE! DO NOT BELIEVE THEIR **!!
Completely unsolicited but written in a way that if you just read it quickly makes you think that you will be losing coverage that you already have ("We Have just been informed that there will be a Price Increase to our Extended Vehicle Service Plans...After that date we will not be ab;e to honor the service contract quote designed especially for your vehicle.")
To whom it may concern, Thank you for allowing me the opportunity to expand on my recent experience with Endurance Vehicle Warranty Services. My last review with Consumer Affairs ended with me being optimistic about Endurance and their process. However, I received a really harsh wake-up call in dealing with Endurance. After the inspector "inspected" my vehicle, he deemed that due to continued operations the claim was denied. On 3/28, as I was backing into my parking space at work a "Service 4WD" alarm popped on my dash. I tu... read more
Endurance obtained / purchased private information on myself (a Senior Citizen) somehow obtaining unauthorized name, address and location then sent an unsolicited, misleading letter implying there was an active policy for their "Extended Vehicle Service Plan" on my vehicle (I have no vehicle nor did I solicit any information from this company). The Letter implied the policy pricing was going to be increased unless immediate action was taken. The call to action required one to call them and place a "renewal" order before a st... read more
I received a piece of mail today informing me, as if I were actually a customer, about a price increase. Even a customer ID number was on the letter. While it's disturbing to even think about how this company has my personal information in the first place, it's screaming more and more that it's a scam that they are acting as if I am already their customer. I'm not, and I'm never going to be. I hope no one else falls for this nonsense.
Received, unsolicited, a pink notice in the mail that said: IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED complete with a "contact by" date. If this is how you guys solicit new business, you must be desperate. It's a nuisance to have to come on the BBB website and share my experience because you have chosen a mildly deceptive approach to advertising. Hopefully others will be better informed.
Sent me a piece of mail with all of my information and a customer ID saying that my extended vehicle service plan will have a price increase. I don't have a car. When called, they asked for my customer ID and then asked how they can help me, addressing me by name. They said that mail was sometimes sent out as an advertisement, so I shouldn't worry about the piece of mail labeled "Important--Open Immediately" with a full page of text about how they will no longer "be able to honor the service contract quote designed specifica... read more
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 33,416 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.