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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have requested this company stop sending me their advertisements in the mail and stop telephoning me regarding their services for well over a year. They have ignored every single request both written and verbal to remove my name from their contact list. I have told them their constant contact has become harassment and that I will report them, yet I STILL get contacted by them. I am at my wits end with this company that will not leave me alone. I am not interested in their services, I am not going to become interested in th... read more
This company is a scam, after receiving a letter in the mail I called on 11-15-2018 to get details on a warranty for my vehicle, my conversation over the phone began with Mike he was absolutely disrespectful with in 10mins and he was going to hang up on me because I had too many questions for him. I asked to speak with a manager I was on hold for 31 mins then he came on the line and manually hung up on me.
This company is a scam and violates consumer privacy laws by using ghost numbers to match local area codes and they place harassing calls. I have asked to be removed from their list multiple times yet have never been removed. They call at all hours of the day using area codes that match my phone # and other area codes from across the country.
I called Endurance and I got "talked" into signing up for a comprehensive extended insurance package from Endurance. The sale process was smooth, however right after selecting them I went and checked the BBB record for this company. I was afraid that I will receive the same treatment as the other customers that got denied coverage. I called and asked them to cancel the policy we agreed upon just an hour ago. At that point they transferred me between several service representatives and after half an hour on the line they relu... read more
Endurance will do everything in their power to sell their services but will make also all that is available to keep you under contract even if cancellation is requested. Happened to me that twice my claims were denied under the assumption of tear and wear for items that break suddenly. Now I decided to cancel this service since it is costing too much not to have repairs done as it was supposed to. Their cancellation process is not online and require to have a letter mailed with a notarized mileage affidavit. After I got all ... read more
I purchased a warranty from Endurance on 9/10/2018. I purchased the top warranty they offer, which is bumper to bumper and known as the Platinum Plus plan. Prior to purchasing the warranty (In mid-August), I had taken my vehicle to the local **** Dealership for a factory recall. This visit was a couple of weeks prior to purchasing the warranty. During the factor recall repair, the dealer also did an inspection on the vehicle noting no issues, leaks, or problems. The warranty contract begins after a 30-day waiting period and ... read more
This has been the worst experience with a business I have ever had in my lifetime. If I could give it a negative ranking it would be more accurate. The entire experience from April 2018 through November 2018 has been extremely "Horrific". The customer service representatives lack professionalism, knowledge and accountability. The wait times are extremely long, the representatives and supervisors do not return calls or emails when they assure you they will. I have had to pay out of pocket for towing due to a representative ma... read more
Over a year after purchasing my car, I am still receiving these "final" notices in the mail that are nothing more than a waste of trees!
would give a zero if I could, I purchased an extended warranty in June 2018, My wife and I drove the car for 3 months after we took a 300 mile trip the check engine light came on, when I put my scanner on the car it gave me a code for the timing chain, when I went on the internet to see what the code was it said to have the timing chain fixed , I looked at my warranty and saw that it was covered, I called Secure Care customer service and asked what to do they told me to take it to a certified mechanic and they would pay to f... read more
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 33,416 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.