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Energy Harbor

4.8

About this business

Energy Harbor is a privately held, financially secure energy producer and retailer, headquartered in Akron, Ohio. We proudly serve nearly one million residential, commercial and industrial customers with a focus on best-in-class safety and operations with unmatched financial stability. We operate a fleet of nuclear and fossil fuel generators in Ohio, Pennsylvania and West Virginia, and employ a talented workforce of 2,600 dedicated employees. Formerly known as FirstEnergy Solutions, Energy Harbor is now an independent power ... read more

Location details

168 E. Market Street, Akron, OH, 44320, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,882 reviews
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Toni C's profile image
Toni C 
a year ago

I called them and was very satisfied with the customer service. The process was very straightforward, and the communication has been very good. 

Business response:

Thank you! 

Nancy R's profile image
Nancy R 
a year ago

Online signup was easy. Rep I talked with was very informative answering all my questions. Rate is more than $.0211 cheaper than current supplier. Had this company before with no issues. Look forward to 19 months of lower bills. 

Business response:

Thank you! 

David M's profile image
David M 
a year ago

I have recently switched both my electric and gas accounts to Energy Harbor in an effort to lock-in a low rate for a long-term. I did so on-line. I was really impressed with how smooth and efficient the process was. Great user friendly website. The transition to the lower rate was executed quickly that enabled me to start saving much sooner than I expected. They also communicated really well through each step of the process and when rates dropped again they allowed me to quickly take advantage of the new lower rate. I am a v... read more

Business response:

Thanks! 

David B's profile image
David B 
a year ago

Made an online switch to Energy Harbor and two days later received confirmation that the switch had been accepted. Very satisfied so far. 

Business response:

Thank you! 

James R's profile image
James R 
a year ago

So far so good. Did 48 month contract to protect against big rate increases that are coming. 

Business response:

Thank you! 

Brenda P's profile image
Brenda P 
a year ago

I called Energy Harbor to sign up on a fixed electric plan to lock in a lower rate, since rates are going to almost double in June 2023. Energy Harbor rep was very nice & professional. My contract was completed in 20 minutes. 

Business response:

Do you remember the name of your rep? ** want to give them credit for your great experience! 

Marcia C's profile image
Marcia C 
a year ago

Signed up with Energy Harbor last week. Liked the price drop & ease of talking with representative. I'll have a better idea of how I feel after I get my first bill after the price drop change.************** 

Business response:

We're confident that you'll be happy with Energy Harbor! 

Odess R's profile image
Odess R 
a year ago

so far it has only been 1 month but I looked at my light bill and I'm very pleased 

Business response:

Thank you for trusting Energy Harbor! 

Letha M's profile image
Letha M 
a year ago

We are very pleased.We had an issue with our bill and it was resolved. in a timely manner.Thank you. 

Business response:

Thank you! 

Frequently asked questions about Energy Harbor

How is Energy Harbor rated?

Energy Harbor has a 4.8 star rating with 2,882 reviews. 

When is Energy Harbor open?

Energy Harbor is closed now. It will open at 8:00 a.m.