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Energy Harbor

4.8

About this business

Energy Harbor is a privately held, financially secure energy producer and retailer, headquartered in Akron, Ohio. We proudly serve nearly one million residential, commercial and industrial customers with a focus on best-in-class safety and operations with unmatched financial stability. We operate a fleet of nuclear and fossil fuel generators in Ohio, Pennsylvania and West Virginia, and employ a talented workforce of 2,600 dedicated employees. Formerly known as FirstEnergy Solutions, Energy Harbor is now an independent power ... read more

Location details

168 E. Market Street, Akron, OH, 44320, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,882 reviews
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Thomad B's profile image
Thomad B 
a year ago

I just re-signed a contract with Energy Habor. I was under contract with them but electric rates dropped so I took advantage of the no cancelation fee to get the lower rate. Trustworthy company.************************* 

Business response:

Thank you! 

Timothy L's profile image
Timothy L 
a year ago

Decent company to work with - have been with them a few years and have had zero issues. Only reason I did not give them 5 stars is because I had to research signing up for a longer term contract at a lower rate - would rather they would have offered, but I guess if they have you locked in year to year, it benefits them. No worries, I did it myself, but overall great company to work with that has no hidden fees like some do. 

Business response:

Thank you for your continued trust in Energy Harbor! 

Rich H's profile image
Rich H 
a year ago

Very easy to sign up. Easy to understand and floors. Good price. All good. 

Business response:

Thank you! 

Russell B's profile image
Russell B 
a year ago

Very easy online process to switch electric provider. Found a 20 month plan that is going to save us money. And the best part is that the rate is locked in. 

Business response:

Thank you! 

William S's profile image
William S 
a year ago

All I can say so far is that my transition to Energy Harbor has been a positive experience. I will be looking forward to working with them. I will be keeping an eye on the billing as I have read some negative reviews. 

Business response:

Thank you! 

Stephen S's profile image
Stephen S 
a year ago

I switched from one Energy Harbor plan to another that was an online offer. While the process went fairly smoothly, I found that the regular customer service reps weren't authorized to sign me up for the online offer. I had to turn down their offer to extend my current service with customer service and then call a different number to sign up for the better online offer. The process worked but it was irritating to not be able to complete the entire transaction with one phone call. 

Business response:

Thank you for this feedback.We will use this to make our user experience stronger! 

Hadi Y's profile image
Hadi Y 
a year ago

signed up with Energy Harbor about 7 months ago. They updated my contract to reflect the price drop. Easy sign up and contract update. 

Business response:

Thank you! 

Peter B's profile image
Peter B 
a year ago

Easy to switch to them. Their rates will drop my electric bill by 36% I am glad they were available. 

Business response:

We're glad to hear that you saved with us! 

Robert P's profile image
Robert P 
a year ago

Opened the account this week. So everything seems to be good. 

Business response:

Thank you! 

Frequently asked questions about Energy Harbor

How is Energy Harbor rated?

Energy Harbor has a 4.8 star rating with 2,882 reviews. 

When is Energy Harbor open?

Energy Harbor is closed now. It will open at 8:00 a.m.