This profile has been claimed by the business owner or representative.
EnergyAid
- Solar Installation
- Fresno, CA
About this business
EnergyAid is a leading provider of high-quality service, maintenance, tune-ups and system evaluations for residential and commercial customers. Management of EnergyAid has collectively over 100 years of experience in the solar power industry and are passionate about making sure system owners realize their expectations when it comes to system performance, utility bill reductions and a positive effect on greenhouse gasses.
Location details
5528 N Palm Ave, Suite 123, Fresno, CA, 93704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The service guy was very pleasant. He apologized for being an hour late. He replaced one part and repaired another part. He assures me it is fixed. My monitoring system has not confirmed that yet as he says it takes time to get caught up. But on the roof everything is green I hope he is right.
Business response:
Hi, Steve. Thank you for sharing your experience, and we're glad to hear that Edward Rider was pleasant and proactive in addressing the issues. I wanted to update you and let you know that I confirmed with SunPower that the monitoring system issue has indeed been fixed, and they consider the case closed. However, SunPower identified a problem with some microinverters (MI) during their review. However, rest assured that Shenah has already initiated a new case to request a work order to resolve this additional issue. We're com... read more
Really good he fixed the problem and was very polite. Gave me the information I needed. Thank you All.
Business response:
Hi, Gilbert.Thank you for taking the time to provide us with your valuable feedback. Your positive experience with Roman Rodriguez has left us feeling more motivated and inspired. We are truly grateful for your support and look forward to continuing to provide exceptional service. Please do not hesitate to contact us if you need further assistance.
Great job thank you
Business response:
Hi, Stephanie. Thank you for your kind words! It means a lot to us. We're glad we could assist you and provide a positive experience. Please don't hesitate to contact us if you need further assistance.
Mr. Rider was very polite and professional and he gave me a better understanding of our system.
Business response:
Hi, James. Thank you for sharing your positive feedback with us. We are thrilled to hear that Edward Rider was able to assist you politely and professionally. It's great to know that he was able to help you understand the system better. We always strive to provide the best possible service to our customers, and we are happy to know that we have met your expectations.
Work required was done and I was informed of plan for completing some additional work needed. Energy Aid personnel were very accomodating in answering all my questions. A pleasant experience.
Business response:
Hi, Tom. Thank you so much for leaving us a stellar review!
Edward was wonderful - friendly, efficient and in time!
Business response:
Hi Jerame, Thank you for giving us your feedback! We are delighted to hear that Edward was able to provide you with a friendly, efficient, and timely service. At EnergyAid, our customers are very important to us, and we always aim to put them first in everything we do. It's wonderful that Edward demonstrated this value during his interaction with you.
Mike was very friendly and extremely helpful in getting out solar system repair going. I had no idea our inverters would still be under warranty, but Mike got everything set up and taken care of for us as he performed our diagnostic. A big thank you from us to Mike.
Business response:
Hello Andrew! Thank you for sharing your positive experience with Mike. It's lovely to hear he could provide you with friendly and helpful service. It's always a pleasant surprise when warranty coverage is available, and it sounds like Mike made the process easy for you. Providing excellent customer service is our goal, and it's great to see that Mike achieved that. Please let us know if there's anything else we can assist you with!
Edward was a great technician very friendly and knowledgeable.
Business response:
Hi, David. Thank you for taking the time to share your feedback on Edward's service. We are thrilled that you found him friendly, knowledgeable, and professional throughout the service. At EnergyAid, we always strive to provide our customers with the best possible experience, and it's great to know that our technician's work ethics are up to the mark. We greatly appreciate your kind words and hope to provide you with the same level of service in the future.
Ed was very good and gave me lots of good information about my solar system I would very much like if he could complete the project
Business response:
Thank you for sharing your feedback with us, Odran. We are glad to hear that Edward Rider was able to provide you with lots of valuable information about your solar system. We will consider your request to have Edward complete the job. Please let us know if you need further assistance; we are here to help.
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.9 star rating with 254 reviews.
When is EnergyAid open?
EnergyAid is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com