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Enterprise Rent-A-Car

4.3

About this business

Specialties Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are... read more

Location details

6400 N Schilling Rd, Chicago, IL, 60666, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 12:00 p.m.
Tue5:00 a.m. to 12:00 p.m.
Wed5:00 a.m. to 12:00 p.m.
Thu5:00 a.m. to 12:00 p.m.
Fri5:00 a.m. to 12:00 p.m.
Sat5:00 a.m. to 12:00 p.m.
Sun5:00 a.m. to 12:00 p.m.
4.34,854 reviews
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Mark B.'s profile image
8 years ago

Great service and friendly staff! Thanks to Sunny for all his help with choosing the car and advice about the tolls! 

Mark B.'s profile image
8 years ago

Great service and friendly staff! Thanks to Sunny for all his help with choosing the car and advice about the tolls! 

Patrixia G.'s profile image
Patrixia G. 
8 years ago

Excellent Customer Service! I did my reservation online but called their office to have it modify. The lady who assisted me over the phone was very accommodating. I arrived earlier than what I reserved but the shuttle was there already. When I arrived at their location, everyone was very professional. Ken was the one who assisted me on my reservation and he was great! I reserved a pick up truck and I asked what are the available vehicles available in their lot and when he told me there's a ford edge abailable I asked if I co... read more

Frederick L.'s profile image
Frederick L. 
8 years ago

Everything was great. Attention fantastic. Service great. Only hiccup was waiting for pick up van for 10 minutes. But I'm patient. I realize they'll be coming around. I did see more of the other vans but driver certainly made us laugh giving us guidelines as to tolls etc. 

Craig P.'s profile image
8 years ago

Last minute rental and staff was extremely friendly & expeditious. Convenience was great, wish the additional taxes weren't so outrageous but that's standard across all companies. Easy return and prior to 5 am, there was already someone able to check-in and a van ready to drive back to the terminal. The follow up call (upon landing at my destination) to solicit real-time feedback and ensure I had no immediate complaints, was a classy step. 

Amit P.'s profile image
8 years ago

I was waiting with my family outside terminal 5 of Chicago airport in winter, for more than 30 mins during which time I saw multiple buses of Hertz, Alamo, Budget, etc pass by. On call, the customer service rep said any rental bus can pick us, but all drivers I spoke to said they do not pick for enterprise. Finally, enterprise van arrived.Driver was very helpful in picking our baggage and also dropping bags at enterprise location. That is the only reason I am giving extra star.Service at Hilliard, OH where I dropped the mini... read more

S J.'s profile image
8 years ago

Shuttle quite delayed due to multiple post-holiday call-offs. John called me to apologized and comp'd me the gas. Excellent service. Thank you. 

Satyam K.'s profile image
8 years ago

I am very much satisfied with the service. I got shuttle after waiting 10 minute at Airport. Shuttle staff was very friendly and he arrange cart at Rented car office before I reach that help me to pull my luggage. I got car in next 10 min and then I headed to destination.I am thankful to enterprise to provide me wonderful service and looking forward to get another service. 

Jason K.'s profile image
8 years ago

Fast, courteous and professional.Great service!!!!I was impressed with how efficient and helpful the employees were to deal with. There priority was to get me on my way. 

Frequently asked questions about Enterprise Rent-A-Car

How is Enterprise Rent-A-Car rated?

Enterprise Rent-A-Car has a 4.3 star rating with 4,854 reviews. 

When is Enterprise Rent-A-Car open?

Enterprise Rent-A-Car is closed now. It will open at 5:00 a.m.