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Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
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Very easy to use Training people to use front end takes no time at all
Business response:
Hi Richard, Thank you for taking the time to leave your review. We’re so pleased to hear of the fantastic service you have received recently! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
Perfect for Our Restaurant My experience with Epos Now to date has been exceptional! and we have been with them for 8 months. The whole system is great for us, and the customer service has been fantastic each time I have dealt with them. I recommend them.
Business response:
Hi Stueod, Thank you for taking the time to leave your review. We’re so pleased to hear of the fantastic service you have received recently! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
This will be a game changer for our club!! Prompt responses, complete knowledge, great guidance and clear communication to make the setup and installation easy.
Business response:
Hi Justen, Thank you for taking the time to leave your review. We’re so pleased to hear of the fantastic service you have received recently! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
Excellent Excellent the way Demitar Angelov puts it across to a Tradeperson to understand it.
Business response:
Hi Bruce, Thank you for taking the time to leave a review. I am delighted to hear of the fab service you received from Dimitar, he is one of our best! I will be sure to feed this back toDimitar and the team. Thanks again.
Usefull The system is very usefull for any kind of hospitality business!
Business response:
Hi IndoSydney Bistro, Thank you for taking the time to leave your review. We’re so pleased to hear that you're enjoying using Epos Now! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
Epos system still not operational. I have lost $1000's due to customers not waiting for handwritten dockets. Use this company at your own risk. No response as to how long this will continue, but happy to keep billing for the service. ACCC is next contact
The company promise lots of things but once you are signed up you get flicked around the world. I returned a eftpos machine in which they denied every receiving back despite me sending them a copy of postal reception. They kept charging the monthly fee. We are now 6 months on and still deducting payments... AVOID USING THIS COMPANY....
Absolutely diabolical. I’m running my business on and off since 2022. Now that we’ve closed the business and even after multiple emails to the accounts team to tell them to cancel my account they still keep sending me invoices and attempt to deduct money every month. They mentioned they needed $300-400 to cancel the subscription even though I’ve been with the company for over 2-3 years. This is the brutal truth about EposNow. Please do yourselves a favour and DO NOT purchase a subscription. OR READ TERMS AND CONDITIONS.
Business response:
Dear Vini, We’re very sorry to hear about your experience, especially after closing your business. Ongoing invoices and payment attempts in these circumstances are understandably frustrating, and this is not the experience we want any customer to have. We take concerns around cancellation and billing very seriously and want to review your account properly to clarify what has happened and ensure this is handled correctly. Please email globalsupport@eposnow.com with your account number or case number, full name, and the email ... read more
Payment system not working again System will not load Support unavailable Back to hand writing dockets over Christmas!! The WORST company i have ever dealt with
Business response:
Dear Randall, We’re very sorry to hear that the system issues occurred again — especially during such a critical time as the Christmas period. We completely understand how disruptive it is to be forced back to handwritten dockets, and this is not the experience we want any business to have. We want to investigate this urgently and make sure the right team reviews what happened. Please email globalsupport@eposnow.com with your account number or case number, full name, and the email address linked to your account, so we can lo... read more
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.5 star rating with 812 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.