This profile has been claimed by the business owner or representative.
Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
Get directions
Perfect for my small business! When we were looking for a new Epos system, we talked to a number of companies. Ultimately, we went with EposNow as they seemed to fit our needs the most. And they certainly did. From the implementation help to the vast range of analytics available, this stsyem has revolutionised the way we do business - stock management, sales figures, month-to-month comparisons...we have everything we needed.
Business response:
Hi A Reader's Heaven, Thank you for taking the time to leave your review. We’re so pleased to have you on board with Epos Now! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
Very easy to use Training people to use front end takes no time at all
Business response:
Hi Richard, Thank you for taking the time to leave your review. We’re so pleased to hear of the fantastic service you have received recently! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
Perfect for Our Restaurant My experience with Epos Now to date has been exceptional! and we have been with them for 8 months. The whole system is great for us, and the customer service has been fantastic each time I have dealt with them. I recommend them.
Business response:
Hi Stueod, Thank you for taking the time to leave your review. We’re so pleased to hear of the fantastic service you have received recently! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
This will be a game changer for our club!! Prompt responses, complete knowledge, great guidance and clear communication to make the setup and installation easy.
Business response:
Hi Justen, Thank you for taking the time to leave your review. We’re so pleased to hear of the fantastic service you have received recently! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
Excellent Excellent the way Demitar Angelov puts it across to a Tradeperson to understand it.
Business response:
Hi Bruce, Thank you for taking the time to leave a review. I am delighted to hear of the fab service you received from Dimitar, he is one of our best! I will be sure to feed this back toDimitar and the team. Thanks again.
Usefull The system is very usefull for any kind of hospitality business!
Business response:
Hi IndoSydney Bistro, Thank you for taking the time to leave your review. We’re so pleased to hear that you're enjoying using Epos Now! If there was anyone in particular you feel worthy of mentioning or should you recall the name of the agents with whom you had dealings then please do let me know so I can share the good word. I'd love to hear from you, you can reach me at customerresolutions@eposnow.com. Thanks for the share.
They are as deceptive as it comes. Tried to sign me up with some limited time offer on Saturday. Told me about some charges on Monday. I investigate further and tell them no deal on Tuesday and they want to invoice me. Absolutely ridiculous. Dont trust them. Look at the other reviews. I asked them about it...they tell me to go to " trust pilot " we all know that is gamed.
From my experience, I would say that a thief is more reliable than EPOSnow. These business should not even exist. It does not meet the minimum standard - technically, morally, ethically. NONE of that. I made the mistake of trusting them when I try to assist my partner to set up a payment system, and it did not take too long to learn how stupid I was. My advice to you: Stay away from them. Or, if you can run, RUN away from them. Do not make the same mistake I made. There was not even a safe way to get rid of them. They have a... read more
Business response:
Dear Hoan L., We’re very sorry to read about your experience and the strength of feeling behind your comments. We understand how distressing it is when a system doesn’t meet expectations and when billing or contract terms feel unclear or unfair, particularly after you’ve made efforts to cancel and resolve matters directly. We want to be clear that we take concerns around contract terms, inactivity fees, cancellation requests, and ongoing charges very seriously. These situations require a full review of the account history, c... read more
Very very poor service Stay away use square instead I had to cancel this service as it cost me customers and the systems did not work. I was promised a whole lot by david when we signed up and epos did not keep to their promises and a year later they have deducted yet another payment and to get in touch with customer service has been next to impossible. Most unprofessional and unfortunately will be going legal as they keep deducting fees a year later out of my account.
Business response:
Dear Rosalind, We’re sorry to read about your experience and the impact this has had on your business. Losing customers due to system issues and ongoing difficulties reaching support is understandably frustrating, and this is not the standard of service we aim to provide. We’re also concerned to hear about payments continuing after cancellation and the commitments you were given during the sales process. These are matters we take seriously and would like to review in detail so we can clarify what’s happened and address this ... read more
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.6 star rating with 855 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.